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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,835 Reviews
Call Dealership (208) 398-2106
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8853 West Fairview Ave

Boise, ID

83704

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8,835 Reviews of Lithia Ford Lincoln of Boise

August 16, 2022

Lisa was the best to work with and provided the best customer service I have ever experienced when getting auto work done. More

by Ashleyk12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Report | Print
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, Ashley, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

August 16, 2022

The work was completed earlier than promised and I was kept informed every step of the way More

by frasureb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike mance
Report | Print
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

August 16, 2022

Great text contact almost every day, excellent breadth of talent on tech team, great experience More

by BRETTMELINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
Report | Print
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

August 16, 2022

My advisor Teddy was very communicative and friendly and helpful. He did a great job of explaining the issue they found with my car to me. More

by NicoleWallace21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
Report | Print
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you, Nicole, for taking the time to share your thoughts on working with our team. We're glad to hear Teddy delivered such a great experience! Best Regards, Jim Sterk General Manager

August 16, 2022

The service department worked hard to resolve my issue even though difficult circumstances were created by Ford corporate to get the needed part. More

by ROCKGUY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Teddy Tobar
Report | Print
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Ford Lincoln of Boise. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

August 16, 2022

Everyone in the service dept is so kind and informative. You never wonder what’s going on with you vehicle and you always are given options and support. More

by Jnjchilcoat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Report | Print
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

We appreciate your business and our team looks forward to serving you again soon! Best Regards, Jim Sterk General Manager

August 16, 2022

Outstanding customer service, from Aron at the Body Shop to Lisa in Service. Great communication. They went above and beyond in making sure I was taken care of. Thank you to all! More

by Derkbrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Anderson, Lisa Crabtree
Report | Print
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Aron and Lisa delivered such a great experience! Best Regards, Jim Sterk General Manager

Aug 17, 2022 -

Derkbrill responded

Hey Jim; I wanted to call out Aron for being so customer service oriented in this process. It was a one-off repair that needed to be completed between flights back and forth from Boise. It's reassuring that your people can be counted on to keep their commitments and go to great lengths to do so. You have a excellent team, Derk Brill

August 16, 2022

There were a number of things that went wrong but they did make it right. Having no courtesy car when they had mine for a total of 7.5 weeks was not great. But everyone has been friendly and ultimately go More

by shea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Teddy Tobar
Report | Print
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We sincerely appreciate your business here at Lithia Ford Lincoln of Boise, and we hope you will give us another opportunity to serve you. Best Regards, Jim Sterk General Manager

August 16, 2022

I was very impressed with the service and my advisor. I would recommend Lithia to my friends and family. More

by Wkutschal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Report | Print
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

August 16, 2022

Communication is fantastic. I've been updated about the progress of my vehicle the entire process. More

by MRICHARDSONJR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mance
Report | Print
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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