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Lithia Ford Fresno

Fresno, CA

2.8
240 Reviews

195 E Auto Center Drive

Fresno, CA

93710

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240 Reviews of Lithia Ford Fresno

August 25, 2021

I purchased two vehicles from Lithia Ford Fresno, most recently I purchased my first brand new vehicle. Art Reynoso was the sales rep that helped me, he was very professional and diligent in helping me ge More

by Shaun_N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artemio Reynoso
Aug 25, 2021 -

Lithia Ford Fresno responded

Hi Shaun- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a positive review. We are glad to hear Artemio went above and beyond to assist you with the highest level of customer service throughout the process. Congratulations on both your 2 new rides! We truly appreciate your positive feedback, and we are looking forward to working with you for years to come.

March 14, 2021

I am happy Customer. Alaint Alan Oliva was very professional and understood exactly what my husband wanted. Thank you so much, I appreciate everything that was done to make us happy. More

by Kendra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alant Alan Oliva
Mar 15, 2021 -

Lithia Ford Fresno responded

Kendra, Thank you for taking the time to share your excellent experience with us at Lithia Ford Lincoln of Fresno. We are so pleased to hear Aliant was there to assist you and get your husband exactly what he wanted! Please come back and see us anytime!

March 10, 2021

Hi there I bought a used MB C250 from Alan and it was a pleasure doing business with him and the crew. He was very helpful and knowledgeable. Thank you Alan More

by mozzer96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan and Martha helped us out Thank you
Mar 11, 2021 -

Lithia Ford Fresno responded

Hi, thank you for taking the time to share your pleasant car-buying experience with Alan and Martha! Congratulations on your new Mercedes-Benz C250! Please do not hesitate to reach out to us when we can work with you down the road at Lithia Ford Lincoln Fresno.

February 15, 2021

Been here twice and it has taken 3 hours minimum both times for an oil change. Only reason I come here is because I bought the car here and I have lifetime oil changes. I’d rather pay instead of waiting More

by Sak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Debra
Mar 01, 2021 -

Lithia Ford Fresno responded

Thank you for taking a moment to leave us your feedback. We strive to take care of each of our guests as quickly as possible and would like to speak with you about your concerns. Please reach out to me at your earliest convenience. Brent Hall General Manager bhall@lithia.com (559) 436-4127

January 22, 2021

Very professional business. I spoke with Tina Ruiz and she was very helpful and answered all of my questions. I didn’t feel pressured but appreciated as a valued potential customer. I definitely would rec More

by genalarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ruiz
Jan 22, 2021 -

Lithia Ford Fresno responded

Thank you for the kind review! Tina was happy to assist you. Please let us know if there is anything else we can do for you. We hope to see you again at Lithia Ford Lincoln of Fresno!

September 08, 2020

Sales agent, sales manager and finance officer very good people and did a lot for us and we are very thankful. Thank you so much More

by Marilou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzalo Sosa
Sep 08, 2020 -

Lithia Ford Fresno responded

Marilou, thank you for the 5-star rating and great review! We are happy to know that you had a good sales experience with us and we hope that you will continue to choose us as your dealership!

Sep 08, 2020 -

Marilou responded

Thank you! I will referr customers to you

September 07, 2020

Great vehicle, good price, but upset at how many banks they submitted credit with. I told them we would go with ford from the start but they still submitted it with 6 different lenders. So now I have six More

by mistake559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzalo Sosa
Sep 08, 2020 -

Lithia Ford Fresno responded

Hello, While we are glad to know you got a great vehicle at a good price, we are concerned to know of any issues you had with our Finance Department. I would appreciate the opportunity to speak with you about this situation. Would you please reach out to me? Thank you! Brent Hall General Manager bhall@lithia.com

Sep 08, 2020 -

mistake559 responded

I sent you a email, yesterday.

Sep 08, 2020 -

Lithia Ford Fresno responded

Mark, thank you for your email and time on the phone. If there is anything I can assist with further, please email me directly. Brent Hall General Manager bhall@lithia.com

September 01, 2020

Gary is amazing and always goes the extra mile for everyone... I wouldn’t go anywhere else ... he got me in quick and helped with all my questions More

by Realtormarrufo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lincoln service manager
Sep 02, 2020 -

Lithia Ford Fresno responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Gary. We appreciate your business!

September 01, 2020

Christian was awesome to work with in buying our new truck ... I had previously purchased my Lincoln there as well ... Christian was very personable and easy to talk to ... great listener to our needs . More

by Realtormarrufo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian is 5 star
Sep 02, 2020 -

Lithia Ford Fresno responded

Hi, Thank you for your feedback. Although we are happy to know that you had good experiences with Christian and Gary, I am concerned to learn that you were disappointed with any other interaction. I would like the opportunity to speak with you further about your experiences. At your earliest convenience, please reach out to me. Best, Brent Hall General Manager bhall@lithia.com

August 27, 2020

Good service dept was very happy with Mr Oscar Aguilar once I drove over to get my car looked at , phone calls didn't work More

by rksuehiro58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Oscar Aguilar service advisor
Aug 28, 2020 -

Lithia Ford Fresno responded

Thank you for the positive review and rating! We are happy to know that you enjoyed our Service Department and to know that Oscar was helpful. We will make sure to share all your feedback with our team!