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Lithia Ford Fresno
Fresno, CA
424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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424 Reviews of Lithia Ford Fresno
June 27, 2020
Great service, very professional, very polite, was able to get my vehicle in and out in a timely manner. Technicians were very friendly and respectful. to get my vehicle in and out in a timely manner. Technicians were very friendly and respectful. More
by riospablo17
Employees Worked With
Geo Kazaryan, Keith Miller
June 26, 2020
Took my Ford Expedition to Lithia Ford twice for service, on the same issue, Check Engine Light on. The second service cost me over $1000 and they didn't fix the problem as the Check Engine Light came on for on the same issue, Check Engine Light on. The second service cost me over $1000 and they didn't fix the problem as the Check Engine Light came on for a 3ed time a month later. Instead they zip-tied a sensor on, left broken pieces in place and incompetently lowered my fuel tank. When my vehicle was returned to me after the service was completed thev2nd time, the Chexk Engine Light was still on!!! DO NOT take your car to Lithia Ford for service! More
by btslaughter6
Employees Worked With
Jason Rodrigues
June 24, 2020
I have no complaints about the dealership or Service Advisor. I have been going to Lithia the last 16 years. Dan Ortenzio was great, no complaints here. Advisor. I have been going to Lithia the last 16 years. Dan Ortenzio was great, no complaints here. More
by mouse5415
Employees Worked With
Dan Ortenzio
June 22, 2020
Disappointed since in the past when I came in for service, all my concerns were addressed. Other than just an oil change which I can get anywhere, I needed my sunroof looked at and my phone synced to service, all my concerns were addressed. Other than just an oil change which I can get anywhere, I needed my sunroof looked at and my phone synced to the radio. Neither of these were done. I was told the phone was synced, however it was not fixed. More
by Jeffndianas
Employees Worked With
Hal Boranda?
June 22, 2020
I to bad dealership staff I have apptmiont 11:15 am for service he say no need apptmiont he coming 4 pm say i don't have time come back tomorrow they don't attend my car they talk with me rotliy service he say no need apptmiont he coming 4 pm say i don't have time come back tomorrow they don't attend my car they talk with me rotliy More
by Paddatrucking1
Employees Worked With
Keith Miller
June 22, 2020
Great Service! We enjoyed the exceptional service from both the sales and finance departments. We look forward to working with Lithia again! Thank you so much! both the sales and finance departments. We look forward to working with Lithia again! Thank you so much! More
by heidistewart
Employees Worked With
victor 5 stars in Finance, Stephen Ash
June 19, 2020
Long wait 3 hours for oil change, tire rotation, fixed 1 valve sensor in a tire and fuel injection service and I was the #1 car in line. Cost me $100/hr to sit there. This was my 2nd time in 6 months sittin valve sensor in a tire and fuel injection service and I was the #1 car in line. Cost me $100/hr to sit there. This was my 2nd time in 6 months sitting there for 3 hours for the same thing. Was told in Nov that the repair of the Tire sensor would be comp’d due to long wait and not fixed but that wasn’t the case. Was told there was no documentation of that. Will likely just do my oil changes there and find a cheaper more reliable service center for repairs. Super friendly staff More
by Mustang15
Employees Worked With
The gentleman that directs you in the morning gets 5 stars
June 16, 2020
Service area was clean and practices were in place to keep customers safe. Everything was competed in a timely manner and without any issues. Staff were friendly. keep customers safe. Everything was competed in a timely manner and without any issues. Staff were friendly. More
by trishowen45
Employees Worked With
Jeremy Farminer
June 14, 2020
Lithia always takes great care of me. They go out of their way to make everything easy for me as the customer. My advisor Gary knows me and my preferences. their way to make everything easy for me as the customer. My advisor Gary knows me and my preferences. More
by mbshea
Employees Worked With
Gary Taylor
