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Lithia Ford Fresno

Fresno, CA

3.0
241 Reviews

195 E Auto Center Drive

Fresno, CA

93710

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241 Reviews of Lithia Ford Fresno

November 09, 2015

Terrible experience DO NOT buy a car from this dealership This is the first dealership in my many experiences that reneged on an offer they gave me on a used car. The salesman made up a lame excuse for backi More

by Very Unhappy Robert
Recommend Dealer
No
Employees Worked With
Al Gomez
Dec 22, 2015 -

Lithia Ford Fresno responded

My name is Cal Sager and I'm the General Manager here at the Lithia Ford Lincoln of Fresno. I would like the opportunity to retain you as a customer for life by speaking with you regarding your negative experience here at our dealership. I assure you this type of conduct is not accepted in my store and speaking to you directly will help me take immediate corrective action. Please contact me at your earliest convenience to resolve this issue to your satisfaction. I've sent my contact information in a private message. Thank you, Cal Sager General Manager Lithia Ford Lincoln of Fresno

October 31, 2015

Courteous & Friendly From tthe time I was introduce to Stephen i felt relieve, here's a salesman that wasn't pushy but down to earth guy. He was stranger, you how we preju More

by Bronx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ash
October 23, 2015

very professional and courteous. I owned a dealership and I understand the importances of handling customers well. Also it is imperative that your salespeople learned to be good list More

by Colton1940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in financing. , Pete Aldaz, Artemio Reynoso, Nathaniel Measel
October 23, 2015

great car buying!! Matt our salesman was great. Before we drove in from Paso Robles, Ca., we had contact with Matt, via e-mail and phone. When we got to Lithia, he had More

by julenda
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Powell
October 20, 2015

Service Department Brandon from the service department took car of my Feb with an oil change and ensure the vehicle was cleaned and return to me the time I was promised. More

by tbeirne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Spera
October 17, 2015

Good experience The whole experience was good, The salesperson was helpful and very thurough. His knowledge of the vehicle I wanted was helpful, I felt comfortable t More

by nana d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ash, Vinny Sinatra
October 07, 2015

The best dealer in the Fresno Clovis area I found the perfect car at Lithia Ford I got a new Mustang no high pressure from anyone and a great experience they also do a great job on going over More

by Lois joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Bridges, Vinny Sinatra
September 30, 2015

I was pleased with the service I received. I made an appointment for a scheduled oil change. It was called to my attention that an oil filter should be replaced. I agreed to having it replace More

by bandit123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Rhoan
September 22, 2015

Dont buy here Bad sale and service. Don't care about a long relationship. 1 and done, they won't be around with this sales and service staff. Don't care about lo More

by Local matters
Recommend Dealer
No
Employees Worked With
Zak Itehad, Keith Miller, Cal Sager
September 21, 2015

Take 2 Another fantastic experience! Wayne Bridges was my salesman three years ago and this second experience was even more phenomenal. I loved both experiences and enjoy driving my new L More

by Lfmahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty in service was great the last three years too. , Wayne Bridges
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