Lithia Chrysler Jeep of Reno - Service Center

Dropped off for oil change and also to ask about engine light that came on. Was able to get in for oil change which was the only reason I gave a 2 instead of 1. Service advisor said couldn't get in for che light that came on. Was able to get in for oil change which was the only reason I gave a 2 instead of 1. Service advisor said couldn't get in for check engine light for another week and would cost $290 to diagnose on top of $200 deductible of covered by warranty. I have been coming to Jeep for 10 years on this vehicle and never had to wait a week to get in, and not pay an additional diagnosis fee on top of warrant deductible. This was a New service advisor assigned since Charlie left. More

Jared is always so helpful and friendly. He even came out to the car and reset the oil change indicator before I left He even came out to the car and reset the oil change indicator before I left More

I have bought a lot of vehicles and this was probably the smoothest transaction ever. From the salesman -JC, to Dana to Colby we were in and out in 2 hours including the test drive. They were great to work w smoothest transaction ever. From the salesman -JC, to Dana to Colby we were in and out in 2 hours including the test drive. They were great to work with. More

As usual, very happy and satisfied with the service received at Lithia Chrysler Jeep. This is the main reason I'm a continually returning customer. received at Lithia Chrysler Jeep. This is the main reason I'm a continually returning customer. More

Service was on time, thorough. Service advisor kept me informed .Fernando is a really good service advisor. Service advisor kept me informed .Fernando is a really good service advisor. More

The service department did a great job. They were friendly and helpful. I appreciated the quality service. They were friendly and helpful. I appreciated the quality service. More

The team was great! Got me right in and did an amazing job. That’s why I always take my vehicle in Got me right in and did an amazing job. That’s why I always take my vehicle in More

Lithia, and Fernando specifically, rocks. They go above and beyond to ensure that my car shop visits are as pleasant as possible! They go above and beyond to ensure that my car shop visits are as pleasant as possible! More

Bob did a great job of explaining and handling all of our issues. Thank you. issues. Thank you. More

Very helpful and nice. Went above and beyond to get my Jeep’s cluster and fuel tank fixed. Went above and beyond to get my Jeep’s cluster and fuel tank fixed. More