Back

Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

Sort by
August 23, 2024

Ben was great, helpful and courteous as my service advisor helping me with a shuttle ride home and a call about my jeep. Great job and teamwork. Love your coffee and snacks! Thank you Sharon Berry More

by Sharon Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owing
Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Sharon. We're glad to hear our team made your visit pleasant and that you enjoyed the coffee and snacks at Lithia Chrysler Jeep of Reno. Have a great day!

August 23, 2024

The service advisor was the best. We were very pleased with service and communication Thank you More

by cpencejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil Change and tire rotation I didn't get his name
Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 23, 2024

Service is fast and getting an appointment is easy. There are receptacles in the waiting area so you can charge electronics. More

by goddess1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 23, 2024

The jeep has 160,000 miles on it with an intermittent problem, so it took a lot of work to get nowhere. Bob Pearce was very helpful during the diagnosis. Intermittents are so hard to fix! More

by BJNORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and our team met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

August 22, 2024

Great as always. On time and excellent service. Lobby is clean and everyone is friendly. More

by BECKAELAINE
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

August 22, 2024

Service on my two Jeeps has always been thorough and prompt. Would help if I could get to know and be able to speak with one service writer when I needed something, as opposed to whichever gets assigned More

by tim.peart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared in Service
Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Tim, Thanks for sharing your thoughts about your service experience with Lithia Chrysler Jeep of Reno. Charles, Jared, and our team appreciate your business and hope to see you again soon!

August 22, 2024

Excellent assistance from Ben. Major service due, plus a collision repair. He kept separate service and repair orders and followed through with the insurance company. More

by JRJNEVADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben met your service expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

August 22, 2024

Excellent service manager and technicians. Addressed a safety issue (tires) that I should have addressed. So we did! That is preventive maintenance as it should be! Thanks. 🙏 More

by BEARD-FE@nvbell. Net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jared and our team, and we look forward to working with you again.

August 22, 2024

Fabulous service. Very professional, honest, friendly, lots of smiles and good service. And vehicle gets repaired quickly. More

by danpchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Dan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

August 20, 2024

Jared is Amazing and always does the best and follows up with us consistently since we have 5 jeeps to take care off. Always knows me and my son and does the best job anyone can strive to do. More

by EDWIN.A.PICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Edwin, Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Jared and our team appreciate your business and hope to see you again soon!

...
67
...