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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,254 Reviews

2,254 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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September 07, 2024

The only thing I think you need to work on is getting the car done on time when you say it’s gonna be done between one and two that’s when it should be done not at four or five More

by WILT5267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback and your patience during your car service. We look forward to having you as one of our valued customers for many more years to come!

September 06, 2024

I have always had good experiences with Lithia Jeep Reno. On our most recent service visit our Service Advisor, Bob, was a great help. He explained everything thoroughly and made it easy for me to understand More

by ddsaver0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Bob here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 06, 2024

Always a pleasure to do business here. ...highly recommend their services fir you vehicle always More

by HOLT_STEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
Sep 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks, Steven, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 06, 2024

Great and friendly customer service. Team listened to what services I wanted and recommended what was needed. Very fast turnaround time. More

by Dana Snyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Sep 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Dana, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2024

Easy to schedule, quick service, windshield wipers did not need to be ordered, knowledgeable, did not try to upsell me. More

by yorkiemom8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Sep 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 06, 2024

Mike was very patient, and explained everything about what was done to my car. I liked his professionalism and great service. Very happy More

by alnsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Maxwell
Sep 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words for Mike and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

September 05, 2024

Service writer Michael and Scott Winford came to my rescue even though they were booked out 2 weeks.They took care of my problem with note wait time and no charge on parts and labor. Best service from More

by ukitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 05, 2024

I enjoyed fast service, ease of scheduling and friendly staff. I did wait a little long to pick up my car. More

by claerickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

September 05, 2024

Always quick and courteous service and a very nice service department and waiting area. I live in Carson City and drive to Reno to get my car serviced always ...Thankyou guys/Mike More

by jgun57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service dept
Sep 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and the rest of our team. Please don't hesitate to let us know if we can be of further assistance.

September 04, 2024

Making an appointment here was so easy and they try to make it on client convenient time. Thanks for doing an awesome job!! More

by april.ladrido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department area
Sep 04, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you, April! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

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