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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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September 21, 2024

Very professional with great communication. The work required was completed promptly and I was able to retrieve my vehicle without delay. More

by Allsbright50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Sep 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

September 21, 2024

Prompt friendly service and to the point. Ben was a great service advisor. Nice clean dealership. More

by dickens.reno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Sep 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback. We're glad you had a great experience with our team at Lithia Chrysler Jeep of Reno.

September 21, 2024

I don’t think I can say anything bad. It was right on. Nice clean in all areas. Good customer service. I’ll be back. More

by jbrockinreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Dana was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

September 21, 2024

The work done was excellent,done on time and at a reasonable price.I was satisfied with the work. More

by grosenfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

September 21, 2024

Always happy with the service and attention to detail. It’s nice to know I’m in good hands. More

by HSHASSISTCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about Lithia Chrysler Jeep of Reno. We appreciate your trust and support. Wishing you the best.

September 21, 2024

Kept me well informed on the progress of the work on my vehicle and delivered on time. More

by 55desotoowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

September 20, 2024

I enjoyed worked with Tony and the other service department employees. Tony was easy to work with. He keep me updated about my car’s repair. More

by Cassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you had a positive experience with our team at Lithia Chrysler Jeep of Reno. Wishing you many safe and happy miles ahead.

September 20, 2024

Service Representive was very friendly and informative on what service needed and time frame. Time frame for service was good and accurate. More

by CATHERINEARAUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget
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Sep 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Catherine, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 20, 2024

Ben at Lithia was great to work with. He was very communicative and kept me informed on the status of my vehicle. My vehicle is working great and the problems were fixed! More

by bmaupin25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Report | Print
Sep 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. Ben and our team appreciate your business and hope to see you again soon!

September 20, 2024

Only place I will take my Ram Truck for service. They always do a quality job and in a timely manner. Would recommend to anyone with a Chrysler Vehicle. More

by pbh6987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Silva
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Sep 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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