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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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April 13, 2025

Supportive and easy to work with throughout the process. Always maintained communication and helped get me back on the road. More

by jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben ownings
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Apr 13, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2025

Friendly atmosphere, friendly service. Everyone worked with our situation, and it was made possible to get my Car ?? More

by CYNDAHLNESPER
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 13, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 13, 2025

Always pleasant and quick. Went in for an oil change and wasn't pressured for anything else. More

by crazedmikele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Apr 13, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

April 12, 2025

Nice work work s,,was done very QuickTime and the price was rite thank u More

by Salmendoza@1970.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 12, 2025

Dana Silva and Tony always take such great care with my car to get it detailed serviced or anything I need. Always with a smile, courteous, and so professional I highly recommend Lithia to all my friends More

by Taz62051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 12, 2025

Everytime I come Bob the manager at the service desk is amazing and very knowledgable. Had both our Grand and Wrangler in the shop and he got us taken care of with our warranty and got it done fast. Thanks More

by Braffail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 11, 2025

They are awesome & friendly bought 2 vehicles from them so far. Definitely will go back. More

by repogirl661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

April 11, 2025

Great service, professional staff. Special thanks to my advisor Ben. Thank you to the rest of the team as well. My jeep is driving very nicely! More

by jmendezlemuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Ben and Fernando
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Apr 11, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 11, 2025

Everything was done well and I got in & out very quickly. I always a had evertything checked and I have never had any problems with my service!! More

by TEORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando!!
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Apr 11, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 11, 2025

When I got there, there were 5 service reps without any customers. They wouldn't help me because I was just an oil change, tire rotation. I had to go to one person (who had a customer). Jarod was great, bu More

by ddawley66
Recommend Dealer
No
Employees Worked With
Jarod
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Apr 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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