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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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October 03, 2024

I bought a second Cherokee because the great service on my 2015 Jeep. Both my wife and I drive Cherokees and love em. More

by PPLISKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your devotion to the Cherokee. It's great to hear that you and your wife are enjoying them so much. Enjoy many more wonderful drives.

October 03, 2024

I have been a Lithia customer for many years and have always been a happy customer. This past service visit was no exception. More

by Michael Yahraes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for trusting Lithia Chrysler Jeep of Reno over the years. It’s great to hear that your recent service visit met your expectations. We look forward to continuing our relationship with you.

October 03, 2024

Fast Friendly and thorough. Would take my car there again! Customer service is the best. More

by birth.taverns-04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for the feedback about our service at Lithia Chrysler Jeep of Reno. We're grateful to have earned your trust.

October 02, 2024

Lithia always treats me like family. They always make sure all my vehicles are always running great and they make sure to fix any problems I have. More

by SERGIOLUNA0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustovo
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Oct 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Sergio! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

October 02, 2024

Battery died right after the fuel pump recall was completed. Tony got me back in for a new battery within 2 hours of me calling. More

by bill.staehlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Bill, and don't hesitate to let us know if we can be of further assistance.

October 02, 2024

Everyone handle a quick repair and got it done with no problems thank you again More

by Booboo.007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We're glad to help with repairs anytime.

October 02, 2024

We received very knowledgeable, professional and friendly service. The communication was thorough, and everything was well explained. More

by darren29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with us at Lithia Chrysler Jeep of Reno. We'll be here when you're ready to visit again.

October 01, 2024

The guys were very quick and nice with the service work. I appreciate their time More

by zachw76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the feedback. Glad to hear Lithia Chrysler Jeep of Reno provided quick and friendly service.

October 01, 2024

Took 2 trips to resolve my issue, plus the new issue that was introduced, but Bob was responsive, helpful and professional. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a 5-star experience is our top priority, and we're sorry that we fell short here, Bob. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 01, 2024

We work with Ben a lot. He is always the best. Out of all of the dealership service departments that I have dealt with Ben offers the best service in Reno, in my opinion. More

by b8mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Oct 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad to hear that Ben was able to help, and we hope to see you again!

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