Lithia Chrysler Jeep of Reno - Service Center
Reno, NV
2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center
Service dept is amazing! Very responsive to every detail of my many questions. Everyone including the shuttle service driver provided excellent timely service with a smile. Very responsive to every detail of my many questions. Everyone including the shuttle service driver provided excellent timely service with a smile. More
My service man was very professional yet friendly. It’s a breath of fresh air dealing with a person who takes pride in their work and keeps in communication regarding work and supplies needed. I will It’s a breath of fresh air dealing with a person who takes pride in their work and keeps in communication regarding work and supplies needed. I will recommend anyone who needs car or truck repair to go see Bob @ Lithia Jeep. Very nice clean operation. More
I’m very happy about the door panel and the work done on the tailgate, but my car still sounds like it’s going to explode. The sound happens at random. If it keeps happening, I’ll bring it back. Otherwise, the tailgate, but my car still sounds like it’s going to explode. The sound happens at random. If it keeps happening, I’ll bring it back. Otherwise, I would give you guys 5 stars. More
Tony is always so helpful when bringing my vehicle in for service. He truly makes me feel valued as a customer which I have not ever felt in the past service. He truly makes me feel valued as a customer which I have not ever felt in the past More
Went in to have my check engine light resolved and was told my battery storage was low and recommended that I replace. Three days after receiving a new $300 battery I took my Jeep to a different service p told my battery storage was low and recommended that I replace. Three days after receiving a new $300 battery I took my Jeep to a different service provider and had to have my alternator and belt replaced. The Lithia service agent was also curt and unfriendly. The last service I received at this location was poor as well. I had to return my jeep on three separate occasions for the same overheating issue that they could not resolve. More
Excellent Service. Jared Phearson. Did an outstanding Service. He was Polite Courteos was ver positive and listening all my request. The Service was fast. .Jared wal Jared Phearson. Did an outstanding Service. He was Polite Courteos was ver positive and listening all my request. The Service was fast. .Jared walked outside to check the tires on my car. Jared also made sure all my request was completed. At the end Jared walked outside to show me where my car was parked and also make sure my car was ruining properly. Jared did smile and the communication was very clear. More
Nice dealership, professional staff, up front on repairs and costs. No bait and switch tactics. Now, that Jeep has discontinued manufacturing the 4.0L in line 6, and the 4.7L V8, discontinued straight f and costs. No bait and switch tactics. Now, that Jeep has discontinued manufacturing the 4.0L in line 6, and the 4.7L V8, discontinued straight front axels on 4x4 vehicles, I DO NOT see myself buying a new Jeep in the near future. I own two 2004 Grand Cherokees, one with 4.0L 6, the other with 4.7L V8, and a 1999 Cherokee with 4.0L 6, and they are in excellent condition and continue ti run great. Of course I am religious on proper maintenance. More