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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 11, 2024

Service was great. However, my car is now is loud. I have to return my vehicle Wednesday and will have them check it out then. More

by bashley1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
Nov 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback. Our team at Lithia Chrysler Jeep of Reno is ready to assist you with the issue on Wednesday. Wishing safe travels until then.

November 11, 2024

Staff member was friendly and helpful. Lithia took my car in without an appointment due to the emergency nature of the issue. More

by griffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your experience with Lithia Chrysler Jeep of Reno. We're glad our team could assist you promptly.

November 10, 2024

Jared was very professional and nice! Didnt have to wait long for him either . Very nice More

by SPORTYDEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Nov 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We’re glad our team could assist you promptly and professionally.

November 10, 2024

Always pleased with the service here at this dealership. They offered shuttle service as I was from out of town and staying in a hotel. Work was completed earlier than anticipated. More

by ASMCCONLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We're glad to know you were pleased and that the shuttle service was useful. We appreciate your business.

November 10, 2024

Jared is always so courteous and polite. He has helped me many times over the years. Thank you. More

by NDISNEYHEATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind review. Our team at Lithia Chrysler Jeep of Reno appreciates the trust you've placed in us over the years.

November 09, 2024

Great service got things done in a timely manner Robert Pearce was very professional! Would recommend your dealer to others! More

by snyderpie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recommending Lithia Chrysler Jeep of Reno! We're glad you found our team's service prompt and professional.

November 09, 2024

Lithia Chrysler Jeep of Reno is the best dealership in all of Northern Nevada for many reasons. To name a few, let’s start with the fact their staff is extremely knowledgeable. They are always kind. They More

by VINNIE_DEPAOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob in Parts
Nov 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It means a lot to our team that you're pleased with our service and commitment to excellence. Wishing you all the best on the road ahead.

November 09, 2024

I am very upset they did not go through my bank for financing as promised More

by DAWN.SHELDON443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derric Williford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is very important to us. We would like to speak with you about your recent experience with our Finance Team regarding financing through your bank. Please send either of us an email with your contact information so we may discuss this in greater detail. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

November 09, 2024

Was able to get me in prior to original appointment also completed service on a timely basis. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. If there's more you'd like to discuss, please reach out anytime. We're here to help.

November 09, 2024

This is the best place to bring my Chrysler. I appreciate the expertise of this dealership. More

by thomsabol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings - Service 5 stars
Nov 09, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that you enjoyed our expertise at Lithia Chrysler Jeep of Reno. Thank you for trusting us with your Chrysler.

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