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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,258 Reviews

2,258 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 17, 2024

We had many issues with Carson Jeep but Tony and the team at Reno Jeep restored my faith and then some. Top notch team. Amazing prompt and accurate service. Extremely friendly and helpful More

by Nancynel66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

November 17, 2024

Very helpful and work done on time and on quote. Followed up to make sure work was satisfactorily done More

by dporter29chev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

November 17, 2024

Had a 7:30am appointment but my Vehicle was not looked at until the the next morning More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for bringing this to our attention. Please feel free to reach out so we can address your experience at Lithia Chrysler Jeep of Reno.

November 17, 2024

Very satisfied with the work done finished fast and was always aware of what was going on and updated More

by Russhess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. Appreciate you choosing Lithia Chrysler Jeep of Reno.

November 16, 2024

Customer service and service was good. Thank you.and work done as promised will be back More

by darrenbr976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We're pleased to hear everything went well.

November 16, 2024

The service team is always great. My wife and wouldn't take our cars anywhere else. Awesome experience every time. More

by melissa22073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we truly appreciate your trust and loyalty.

November 16, 2024

Constant issues with the service department not doing simple tasks correctly like scheduling a service for taillight issue and an oil change as an express oil change that doesn’t require an appointment?! More

by Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience, Cameron, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 16, 2024

Fast and informative. Took the time to let us know the stats. Done on time More

by AND15076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your thoughts. We're glad to be of service at Lithia Chrysler Jeep of Reno.

November 16, 2024

Ben was very helpful. He was able to get my truck in on short notice and still get it back to me quickly! More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
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Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. We're glad our team could assist with your truck at Lithia Chrysler Jeep of Reno. If there's anything else we can do, feel free to reach out.

November 16, 2024

The service department is the best all around in knowledge, craftsmanship and helpfulness. I really appreciate the fact that they appreciate my military service and honor military with as many disc More

by ei6aftech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

We're honored to serve those who have served their country. Thank you for recognizing the hard work of our service department at Lithia Chrysler Jeep of Reno. We look forward to supporting your automotive needs in the future.

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