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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,254 Reviews

2,254 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 08, 2024

Robert is always kind courteous and attentive whenever I’ve come in! I work in Customer service so I appreciate his professionalism! More

by CARRIEKIDDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert in sales sold me my jeep and he is also fantastic
Dec 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about our team at Lithia Chrysler Jeep of Reno. Your recognition of their professionalism is appreciated.

December 07, 2024

I really like the appointments however I also like being able to bring my car in at 7 AM and it’s usually done in 2 1/2 hours without an appointment and I love the new coffee maker More

by Jghiozzi66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Fernando. Excellent service.
Dec 08, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we're pleased to hear you enjoy the flexible service options and the new coffee maker. Thank you for your feedback!

December 07, 2024

They did a great job working with my teenager to help her understand what she needs to do to keep her car running smoothly. More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Dec 07, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we're glad that our team could assist your teenager with her car. Safe driving!

December 06, 2024

Something is now rattling after spending $1900 for service. Now have to take it back and leave it again. Not happy. I think you were short staffed that day and didn’t take the time to check things p More

by Jrbarlow0608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike in service.
Dec 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is very important to us. We would like to speak with you about your recent experience with our Service Team regarding the status of your vehicle after your appointment. Please send us an email with your best method of contact so we may discuss this further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

December 06, 2024

Ben was extremely friendly & helpful. He kept me informed regularly as there was a problem obtaining parts. Everything turned out well & I plan to return for my service & repairs. Thanks More

by reubenestradasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Great to hear everything went well. Our team at Lithia Chrysler Jeep of Reno is happy to assist with your service and repair needs in the future. Thanks for sharing your experience!

December 06, 2024

It was very easy to make an appointment. Did not have to spend all day to get the service completed. More

by ckwittorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate you choosing Lithia Chrysler Jeep of Reno and are glad to hear about your smooth service experience. Take care.

December 06, 2024

The Dealership is comfortable and accommodating. All the staff is professional and friendly. I have been taking my wrangler here for over 2 years. More

by Mbwalker181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Dec 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your loyalty. It's great to hear that you feel comfortable with our staff and services for your Wrangler. Take care and see you again!

December 04, 2024

Everyone was great from making the appointment to asking questions from the service advisor and also asking questions to the shop manager. It was a good experience. I will not hesitate to go back. More

by peeversk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 04, 2024

Prompt courteous service! Well stocked waiting area. No waiting at check in or check out. More

by PPOLAPINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Robert and our team were able to help, and we hope to see you again!

December 04, 2024

Very nice people at the dealership. Service is efficient and fair. Service writers are knowledgeable and friendly. Would recommend! More

by m1911tobmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Robert, and for taking the time to leave us this wonderful service feedback!

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