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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,255 Reviews

2,255 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 19, 2024

Amazing customer service! ! Thank you for getting my radio system replaced and for resetting the system. More

by CHOCHMC63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Great to hear that our services met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno for your radio system needs.

December 19, 2024

Bob Pearce and his crew did an amazing job getting mice radio system changed out on my jeep compass. They went above and beyond thank you. More

by CHOCHMC63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, our team appreciates your recognition for their top-notch service on your Jeep Compass. It's gratifying to know they exceeded expectations with the radio system change.

December 19, 2024

Fast and friendly service, with no issues. Wait time was as expected and waiting room is very comfortable. Great experience as always! More

by BillB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Bill, for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 18, 2024

Tony did a great job and kept me updated on the 95B recall during the service appointment. More

by ROBTHAYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for letting us know. Keeping you informed is important to our team, and it sounds like they handled the 95B recall efficiently at Lithia Chrysler Jeep of Reno.

December 18, 2024

Trucker was towed in for not starting. Turned out to be a loose wire to starter on my charged 1 hour for repair. Very fair More

by DALLASBOYS_JF
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Maxwell
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Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback about our pricing and quick turnaround. Thank you for highlighting your experience with Lithia Chrysler Jeep of Reno.

December 16, 2024

The team is always friendly, accommodating and efficient. Thank you for taking care of my car More

by SALSKI2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 16, 2024

My most recent service was to repair the front end of my Jeep Grand Cherokee which was damaged in the parking lot at Costco. Once again, the service provided was excellent. The only downside was having to w More

by Ralph F. Koss
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop repair staff.
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Dec 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're glad to know our team at Lithia Chrysler Jeep of Reno could assist with the repair service and provide professional support. We appreciate your understanding regarding parts—enjoy smooth drives in your Jeep Grand Cherokee!

December 15, 2024

The whole team made it a great experience! Love ... love ... love my Jeep! Sent my daughter over and they took good care of her also! More

by MARYANN.TAYLOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing such positive feedback about Lithia Chrysler Jeep of Reno. It's wonderful to hear that both you and your daughter were well taken care of. Enjoy your Jeep!

December 15, 2024

The service advisor Mike was great I enjoyed our talk about the jeep and our experience with the older model vehicles More

by jamessstjohn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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Dec 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is happy to hear that our team could make your experience enjoyable. We hope you enjoyed the conversation and learned more about your vehicle!

December 15, 2024

Mike in Service has been very helpful and understanding. Kept me updated about the process. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at the service desk
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Dec 15, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, it's great to see our team meeting your expectations. Glad the updates were helpful during your visit.

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