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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 24, 2024

Quick service and dependable. Fit me in without appointment during the holiday rush. Great team More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Dec 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review. We're glad our team at Lithia Chrysler Jeep of Reno could assist during the busy holiday season. Wishing you safe travels in your vehicle.

December 22, 2024

I will never take my car back to get work done. They didn’t even put my skid plate back under my car. Terrible work More

by eugenej0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
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Dec 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, We value your feedback here and it is taken very seriously. I would like the chance to speak with you about your recent experience with our Service Team regarding the skid plate on your vehicle. It would be much appreciated if you would kindly provide your best contact details to us at a time that is most convenient for you. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

December 22, 2024

The team was courteous and efficient. They had me in and out in about an hour. I was walked out to my car after the service. More

by jenecegray
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is pleased to hear you appreciated our efficient service. Wishing you safe travels ahead.

December 21, 2024

I worked with Jarod to replace the battery in my Grand Cherokee. He’s very nice, polite and contacted me as promised when the work was done. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarod
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Dec 22, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review of our team at Lithia Chrysler Jeep of Reno. We're glad to hear you had a good experience replacing the battery in your Grand Cherokee.

December 21, 2024

Lithia Jeep Reno has taken care of routine maintenance on 2 of my Jeeps for years. Bob Pearce makes sure I’m always treated well and leave happy. More

by sjaandj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We’re grateful for your trust and loyalty with our team at Lithia Chrysler Jeep of Reno. We strive to always provide top-notch service, and it’s great to hear you’ve felt that way. Thank you for sharing your experience with us!

December 21, 2024

Good customer service, friendly professional and helpful. I would recommend it to friends and family. More

by m_arellano78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We're grateful for your kind words about our team at Lithia Chrysler Jeep of Reno. Have a great day.

December 20, 2024

Jarad was very helpful and the technician that got my truck tailligate open with the rock that was in the latch knew exactly what to do. More

by scootnme1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

December 20, 2024

The service was quick & the customer service was exceptional! I.will keep coming back for future needs. More

by CHERYLB562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Cheryl, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 19, 2024

Everyone was very friendly and helpful. I enjoyed the quick service and free coffee station provided. More

by vidanawest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is grateful for your kind words. We’re pleased to hear you enjoyed our quick service and coffee station. Wishing you all the best.

December 19, 2024

Ben was awesome! Took great care of me and my Jeep! Part is on order and will be here in a few weeks. More

by Lon
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep of Reno. We're glad to have been able to help with your Jeep!

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