Lithia Chrysler Jeep of Reno - Service Center

I took In my car in for the check engine light, it’s back on on More

My vehicle was brought in and then sat for a week before it was even touched. It was Christmas week and I wasn't even offered a loaner vehicle. I can understand some of the delay due to the holiday, it was even touched. It was Christmas week and I wasn't even offered a loaner vehicle. I can understand some of the delay due to the holiday, but this is our only vehicle and I told the service advisor that. No vehicle meant that we were stranded ... no grocery shopping, no church, no visiting friends and family for Christmas. That's not good customer service. I really would have appreciated a call on Friday updating me on the status of the repairs since the service advisor apparently doesn't work on Saturdays, as I was informed by the rude man who answered the phone. I've not had good experiences with Lithia in the past, and this visit did nothing to change my mind. The one positive was how polite Bob Pearce was in answering a ton of questions for me. More

Great job you always get the job done well. Thank you for your service. I will be back. Thank you for your service. I will be back. More

Do you have a tire sales now please let me know if you have buy 3 get four have buy 3 get four More

Buying a car can always be a challenging experience but Dirk, Dana, and Steven made it all worth it. I highly recommend Lithia Chrysler Jeep! Dirk, Dana, and Steven made it all worth it. I highly recommend Lithia Chrysler Jeep! More

QUICK FRENDLY AND GREAT CUSTOMER SERVICE ALWAYS ALWAYS FIXED RIGHT BEN OWINGS WAS GREAT AS USUAL FIXED RIGHT BEN OWINGS WAS GREAT AS USUAL More

Easily got an appointment. They reassured me to check my brakes during oil change along with tire pressure. They reassured me to check my brakes during oil change along with tire pressure. More

Always professional, friendly service. Waiting area is great, stocked with snacks and drinks. Very clean. Waiting area is great, stocked with snacks and drinks. Very clean. More

I really appreciate the great customer service and keep striving for greatness I'm putting customers first thank you striving for greatness I'm putting customers first thank you More

Quick, friendly, comfortable, and consistent. Keep up the fantastic job! Would recommend to others. Thank you! Keep up the fantastic job! Would recommend to others. Thank you! More