Lithia Chrysler Jeep of Reno - Service Center

Great service People were very helpful and did a great job with the factory re call on my jeep. They did a great job on serving me and getting the work done very we People were very helpful and did a great job with the factory re call on my jeep. They did a great job on serving me and getting the work done very well. More

Poor service I brought my truck in for a recall, made an appointment in advance. The recall notice said it would take three hours, after calling every day and tol I brought my truck in for a recall, made an appointment in advance. The recall notice said it would take three hours, after calling every day and told every excuse they could think of, (the truck is to big for the lift, we need to have our best service person work on the truck, can't find the part, never done this kind of job before), I called Chrysler from the recall notice. They called the dealer, and my truck was ready in two hours. Not very good service. More

Jeep - return visit! Actually, I had to take my jeep back for a second visit when getting an engine light. They thought they had fixed the engine light due to a leak in t Actually, I had to take my jeep back for a second visit when getting an engine light. They thought they had fixed the engine light due to a leak in the gas cap. However, after a couple of days the light came back on. I called and spoke with Tim and we arranged a repeat visit the same day. Even though I had to go back a second time, I appreciate the expediency of Tim's response; "if the vehicle is returned, we move you to the top of the line for attention." Even though it was inconvenient to take it back a second time, I understand how this can happen, but especially appreciate the customer service, and in the end, repaired. Thanks for your good customer service. More

Oil change and 50,000 mile check-up The people I've worked with in the service department are great, especially Charlie Sebastian. He keeps me updated as promised, they always get a cou The people I've worked with in the service department are great, especially Charlie Sebastian. He keeps me updated as promised, they always get a courtesy van to my home quickly to pick me up when my jeep is ready. And they stay on top of the multitude of Jeep recalls. More

Oil change. Good job on oil change and tire rotation. Cat returned on time and with a smile nice job I will see you in 5000 miles Good job on oil change and tire rotation. Cat returned on time and with a smile nice job I will see you in 5000 miles More

Great, friendly service. Took my patriot in for its synthetic oil change and everything was perfect. I dropped it off and before long I got the call that it was finished. I lo Took my patriot in for its synthetic oil change and everything was perfect. I dropped it off and before long I got the call that it was finished. I love that! More

Quick & Efficient Took my new Jeep Renegade in for its first oil change and tire rotation. Dropped my vehicle off at 8am and was back to pick it up before noon. Bob wa Took my new Jeep Renegade in for its first oil change and tire rotation. Dropped my vehicle off at 8am and was back to pick it up before noon. Bob was friendly and helpful. More

Wonderfuk Answered my concerns about my break issue when ever I would make a right hard turn and I pressed on brake something felt like it was rubbing Answered my concerns about my break issue when ever I would make a right hard turn and I pressed on brake something felt like it was rubbing More

Service on Jeep The service & interchange with our Service Advisor was excellent. Charlie Sebastian always does his job & we don't have to worry about things getting The service & interchange with our Service Advisor was excellent. Charlie Sebastian always does his job & we don't have to worry about things getting done. Was wondering why he isn't listed below, good thing I have his card! You need to update, please! More

Service was exactly as represented and on time As far as I can tell, I have always received excellent service on my Chrysler Aspen, and plan to continue to have Lithia Chrysler/Jeep service same. As far as I can tell, I have always received excellent service on my Chrysler Aspen, and plan to continue to have Lithia Chrysler/Jeep service same. More