Lithia Chrysler Jeep of Reno - Service Center

Airbag replacement I had my truck in for the airbag recall. Nick and the other mechanic were amazing. Definite asset to your organization. I think Dana was the other fe I had my truck in for the airbag recall. Nick and the other mechanic were amazing. Definite asset to your organization. I think Dana was the other fellas name. More

Service Great experience overall. All employees were friendly and knowledgeable. I will definitely bring my Jeep back again if it needs service. Thank you for Great experience overall. All employees were friendly and knowledgeable. I will definitely bring my Jeep back again if it needs service. Thank you for the great customer service. More

Excelent service department Ben Owings is the best service advisor I have met. He is very honest and helpfull when explaining issues with my cars. I have been going to him sinc Ben Owings is the best service advisor I have met. He is very honest and helpfull when explaining issues with my cars. I have been going to him since I bought my 2001 Dodge 2500 and 18 years later my truck is still running like a champion. I feel that their prices are competive with other shops in town, but I get a longer waranty for going to the dealer on repairs. Once the new facility is compleated this will be a very elite place to take all my Chrysler vehicles. More

No hazel In and out with no hazel. I expected the dealership to try to sell me I didn’t need. Was totally surprised they didn’t.i would recommend this dealersh In and out with no hazel. I expected the dealership to try to sell me I didn’t need. Was totally surprised they didn’t.i would recommend this dealership to my friends. More

John was great, short of employees, but he did a great job With customer service, nice guy. Quick service, love you guys. 👍👍👍👍👍👍👍👍👍👍👍👍 Have a great day. job With customer service, nice guy. Quick service, love you guys. 👍👍👍👍👍👍👍👍👍👍👍👍 Have a great day. More

Friendly The staff was helpful and friendly. Very professional. The services was done in the time frame they had quoted, New building was clean and neat, the a The staff was helpful and friendly. Very professional. The services was done in the time frame they had quoted, New building was clean and neat, the arear was hard to get into. More

The only thing I found troublesome is the phone system. If all lines are busy in service it says to enter 5 to speak to an operator but all it does is start the whole call over again and tells you that 5 If all lines are busy in service it says to enter 5 to speak to an operator but all it does is start the whole call over again and tells you that 5 is not an option. Otherwise when there in person everyone is super nice and the service was fast. More

Very friendly greeting from Ben when I arrived. Job done!! I was shown the all-new customer area and I was provided an approximate wait time for the work to be done on my car. It was finished promptly as pro I was shown the all-new customer area and I was provided an approximate wait time for the work to be done on my car. It was finished promptly as promised, and Ben explained everything. I was very pleased with my service visit. More

Thank you Charlie Even though I purchased my Jeep from another dealership, I bring my Jeep to Lithia because of Charlie Sebastian. For the past twelve years, Charlie no Even though I purchased my Jeep from another dealership, I bring my Jeep to Lithia because of Charlie Sebastian. For the past twelve years, Charlie not only made sure my 2004 Jeep Grand Cherokee with over 200K miles stayed in great shape mechanically but he is a pleasure to work with and I can trust him. I am sure with Charlie that my new 2018 Jeep Cherokee Latitude will be in the best hands. More

Super Service!!! Charlie has been our service representative for years and knows us on a first name basis! We are always treated like and feel like we are his only cl Charlie has been our service representative for years and knows us on a first name basis! We are always treated like and feel like we are his only client. A very special relationship indeed! More