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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,261 Reviews

2,261 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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February 27, 2025

Staff is always helpful. Service is completed in a timely fashion. Tony always makes a point to check on us and visit. More

by JONBUD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
Feb 27, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about our service at Lithia Chrysler Jeep of Reno. It's great to know that our team is providing helpful and timely support. We appreciate you sharing your experience with us.

February 27, 2025

Charlie was great and the work was done in one day. I always have Jeep do my services. More

by tom.bradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for being a loyal Jeep customer. We're here if you need anything else at Lithia Chrysler Jeep of Reno.

February 26, 2025

Easy and convenient to just walk in and have a customer service representative greet you and take care of all the service needs. More

by ANTHONY.A.ABUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review, Anthony. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Feb 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you, Anthony, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 26, 2025

Service advisor Jared who assisted me during my Jeep Y40 recall was very friendly polite and helpful. He should be considered a great asset to your dealership. More

by Michael Emeterio
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Feb 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno, Michael. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 26, 2025

Fernando did a great job! He was friendly and professional. He made the whole experience very pleasant. More

by llhteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Feb 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 26, 2025

Total deal with car and concerns dealt with very good. Personel were great and helpful More

by TBOLT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 25, 2025

Ben was very helpful with this issue. He immediately got us in, and got a rental car reserved for us so we didn’t have to stress about it. More

by ahogg8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Feb 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear that Ben and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 25, 2025

Charlie provided superior service, very understanding and very helpful. He is my ‘go to’ service representative. So happy to see him back and doing well!!! More

by Mark A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that our team made your visit so positive. Lithia Chrysler Jeep of Reno appreciates your feedback.

February 22, 2025

Always get me in right away, always courteous and professional. All questions are answered to my satisfaction More

by buddykendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with Lithia Chrysler Jeep of Reno. We appreciate your trust in our team.

February 22, 2025

Simple in and out and great communication as far as service required, time to complete and when my vehicle was ready. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. It's great to hear that the communication met your expectations.

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