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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,262 Reviews

2,262 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 30, 2023

Excellent service. Always professional and friendly. Charles is the best Give him a Christmas bonus More

by bsooudi
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Nov 30, 2023 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2023

Amazing, best customer care. They always find a way to make things happen. Fit me in. Will always be going back. 2nd jeep I have gotten from them. More

by royroy828
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Nov 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 30, 2023

They got me in between scheduled people and fixed a tire issue for me. They were informative and polite while providing me service. More

by T.DONSHICK
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

November 30, 2023

Quick and fast service. I liked how fast the service was. Jared and Bob were very professional More

by chase40
Recommend Dealer
Yes
Employees Worked With
Jared and Bob
Nov 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared and Bob met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

November 30, 2023

Got us in and out quickly. Job was good. Work was done and we were notified early in the morning to pick our vehicle up. More

by mcolosky
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2023

Jared was on it. What I thought would be the whole day, turned into only an hour and 20 min. Thank you More

by DANDOURTE
Recommend Dealer
Yes
Nov 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you, Dan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

November 30, 2023

Service advisor Ben is great, he was able to fit us in on spur of the moment. We were out of town and had a service needed. Still having issue with the vehicle serviced and not happy with the work performed. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review, Alan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2023

Great customer service. Always kept me updated and was professional during the whole service visit. More

by ROBTHAYER3
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Dec 01, 2023 -

Lithia Chrysler Jeep of Reno responded

Glad you appreciated our professionalism and up-to-date communication at Lithia Chrysler Jeep of Reno. Your positive feedback is valued.

November 30, 2023

Always easy to work with. Very nice guy. Very respectful, I would recommend him to friends and family. More

by kevin.trinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Appreciate your recommendation for Lithia Chrysler Jeep of Reno's team. Respect and ease are always our priorities. Thank you for sharing with your circle.

November 29, 2023

Great as always. Efficient, fast, friendly, Always a pleasure and service with a smile. Thank you More

by krsmith222
Recommend Dealer
Yes
Employees Worked With
Fernando and Bob
Nov 29, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

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