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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,262 Reviews

2,262 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 04, 2023

Lithia Jeep of Reno repaired my vehicle in a timely manner and with courtesy and top notch customer service. More

by hunterdaniel100
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 04, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you, Daniel, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 04, 2023

Job was done on time. Not much waiting. Gave good advice after they got done. Thank you More

by seeroego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear our punctuality and quality advice met your needs. All of us at Lithia Chrysler Jeep of Reno appreciate your review, thank you!

December 04, 2023

It was an awesome experience. Robert is very professional and knowledgeable. I would recommend him to anyone. More

by SHAWN2B
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Dec 04, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your recommendation and positive remarks about the proficiency of our staff at Lithia Chrysler Jeep of Reno. Robert will continue to provide knowledgeable service for those seeking our expertise in future interactions.

December 04, 2023

Very thorough and helpful in fixing my vehicle Extremely easy to drop off with appointments and virtually no delays More

by dave.thackaberry
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Dec 05, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and are glad to hear that you found our process at Lithia Chrysler Jeep of Reno easy with virtually no delays. We strive to be thorough in all aspects of vehicle repair. Thank you for choosing us.

December 03, 2023

It was professional and they did a good job in solving my problem. Seems like everyone had good integrity and honesty More

by Clutch_44
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 04, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your high rating and recognition of our professionalism at Lithia Chrysler Jeep of Reno. Our team prioritized your problem, demonstrating their commitment to integrity and honesty in service delivery. Thanks for choosing us.

December 03, 2023

He was the nicest person I've dealt with there. All your service managers should be his kind of nice. I usually dread dealing any of them. They're mean and rude. More

by SCHELLEE_P
Recommend Dealer
Yes
Employees Worked With
Fernando.
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Dec 04, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

December 03, 2023

Respect appointment times. Had my jeep fixed in two days. Great at communicating with you. More

by lorena.ortiz96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and are pleased to hear we could provide efficient service for your jeep at Lithia Chrysler Jeep of Reno. Thank you for choosing us.

December 03, 2023

Good It went well The experience was a good one and I would recommend going there to other people More

by ADAMS7374
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 03, 2023

Went in for oil change and tire rotation. A little disappointed my lock key was broken? Not returned to me either. I've only used Lithia for tire rotation. More

by Lena05
Recommend Dealer
Yes
Employees Worked With
Jared
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Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 03, 2023

Very efficient and always made sure my questions were answered Very friendly Estimated time was accurate More

by LAGREENEYEZ05
Recommend Dealer
Yes
Employees Worked With
Bob Pearce
Report | Print
Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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