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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,258 Reviews

2,258 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 15, 2023

Steering wheel in my 2023 Grand Cherokee was coming apart and Fernando handled the replacement More

by ryanroque
Recommend Dealer
Yes
Employees Worked With
Fernando in the service department
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Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your praise for the effort put in by Fernando to handle the replacement of your 2023 Grand Cherokee steering wheel at Lithia Chrysler Jeep of Reno. Thank you for sharing this experience with us.

December 15, 2023

Work performed is always of the highest standards Nothing more to say, great service! Thank you More

by Rodtakemoto
Recommend Dealer
Yes
Employees Worked With
Jarad
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Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your recognition of the high standards at Lithia Chrysler Jeep of Reno. Your satisfaction is crucial to us, thank you for trusting our service.

December 15, 2023

Ben and Fernando were very welcoming and professional, and took excellent care of my 2012 Ram while it was there for an oil change. Thank you! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben and Fernando
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Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the positive rating and feedback about our team at Lithia Chrysler Jeep of Reno's professional service for your 2012 Ram. Thank you.

December 15, 2023

Friendly and attentive The showroom is comfortable. The facilities were very clean. Thanks to great team More

by lockwood_jason
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback. We're glad to hear that you found our showroom comfortable and clean at Lithia Chrysler Jeep of Reno. Our team appreciates your support.

December 15, 2023

They have fantastic customer service, listen to what I had to say about the vehicle and seemed to care! More

by Sfssg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words. At Lithia Chrysler Jeep of Reno, listening to our customers' needs and showing empathy is a top priority. We're glad this resonated with you during your experience with us.

December 15, 2023

Amazing fast service thanks bob Easy to work with keeps me updated on whatever is going on with my Jeep More

by PINEDO159
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your review and are happy to hear about your positive experience with our service at Lithia Chrysler Jeep of Reno. It's always great knowing that the updates on your Jeep were timely and informative. Thank you for choosing us.

December 14, 2023

Charlie is the best! ! We won't buy anywhere else! Lithia Reno Jeep dealer is our favorite place to buy vehicles! More

by LLKKAWM
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 14, 2023 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear about your positive experience with our team at Lithia Chrysler Jeep of Reno. Your loyal business is much appreciated, thank you for the feedback.

December 14, 2023

The dealership is very clean and I was welcomed upon walking in. Charles was friendly and listened to my concerns and was able to take care of everything and complimented my truck upon pick up. More

by Thomsen.bryan
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 14, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2023

Beautiful dealership, always clean and courteous. Charles Sebastian is helpful and friendly, we took our car to the Carson City dealer last time and had an awful experience, we will always use you fr More

by rogerharrington
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Dec 14, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your praise for the cleanliness and courtesy at Lithia Chrysler Jeep of Reno. Charles Sebastian is indeed known for his helpfulness. Looking forward to providing you with consistent service quality on your next visit, see you then! Happy Holidays.

December 14, 2023

Fernando did a great job I'm really really happy with Lithia I'm still happy with my jeep purchase and the maintenance package I bought More

by SUZANNAH.N.JOHNSON
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Dec 14, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback. It's great to hear that you found our maintenance package and purchasing a jeep from Lithia Chrysler Jeep of Reno beneficial, and that Fernando met your expectations.

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