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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,258 Reviews

2,258 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 17, 2023

Charlie fit me in when the dealership was extremely busy. Charlie was very professional. Dealership was very clean and met all my needs. More

by STHOMAS101851
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback about your experience with our dealership. We're glad to hear that Lithia Chrysler Jeep of Reno met all your needs and was meticulously clean. Thank you for recognizing the professionalism as well.

December 17, 2023

Ben is the best Service is great Would recommend My jeep place to go. Yes More

by SANDYMACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Glad to hear about your positive experience at Lithia Chrysler Jeep of Reno. We appreciate the recommendation and look forward to maintaining your Jeep in top condition. Safe travels!

December 17, 2023

The dealership was fine. My interactions were with Charlie and he was really good to work with. More

by CORY.EDMUNDS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Cory, Thank you for your very kind review. Charlie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

December 17, 2023

Dana and Jason great people very helpful on all my questions and concerns nice people More

by Renonvjome@ Gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our team here at Lithia Chrysler Jeep of Reno. It's encouraging to hear Dana and Jason could assist you with all your concerns and inquiries.

December 17, 2023

Awesome dealership always friendly and on time to get me back on the road and back with my family More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about Lithia Chrysler Jeep of Reno. Timeliness and friendliness are essential for us. Safe travels back to your family!

December 16, 2023

Always a great experience with service team, great quality work done. Suggestions and problem solving never fails. More

by PAULD.OSBORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about our service team. We're glad to hear that their quality work and problem-solving skills are meeting needs. Your satisfaction is important to Lithia Chrysler Jeep of Reno.

December 16, 2023

Always had a good experience The service I've received from Lithia Jeep is impeccable. Everyone has gone above and beyond to help me when I've had a problem and resolve it right away. I couldn't ask for b More

by Sherrydmarshall
Recommend Dealer
Yes
Employees Worked With
Fernando in-service
Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

We greatly appreciate your kind words and high rating. We're proud of our service department, particularly instances like this where they could promptly assist. We'll surely pass along your thanks to our team at Lithia Chrysler Jeep of Reno.

December 16, 2023

My experience with Lithia Chrysler, Jeep of Reno was amazing from the moment that I walked in. Fernando definitely made sure that I was all checked it so that my vehicle could be serviced. When it was t More

by NIKKI.L.BARTOLOMEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tire rotation, oil change, manufacture recall
Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

Appreciate your kind feedback. Proud to have exceeded your expectations at Lithia Chrysler Jeep of Reno. We look forward to assisting you again in the future with vehicle services.

December 16, 2023

Ben had my car fixed up and ready to go a day before expected. He was very nice and kept in the loop with the issues I reported. And he never said the most offensive words in auto service 'we couldn't r More

by Whitneylaskin
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback. It's good to hear the car was finished sooner than anticipated and that our team, specifically regarding the identified issues, communicated effectively. We appreciate you trusting Lithia Chrysler Jeep of Reno with your auto services needs.

December 16, 2023

good, but also kinda slow good everyone was freindly, but also it was slow i was waiting for what seemed to be a longer then normal time. More

by philiprollison
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you, Philip, for your feedback and we do apologize for the slow service. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

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