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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,262 Reviews

2,262 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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January 21, 2024

We had an appt and we were in and out in less than an hour!! More

by conniegammon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Jan 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Connie, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2024

Love working with Tony and the team at Lithia. Great group of guys! Fast service and super professional. More

by CWFMAILBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Tony, and for taking the time to leave us this wonderful service feedback!

January 21, 2024

Great overall experience usually I have to wait to get my vehicle back however Tony took great care of me and I was able to get my Jeep back in a timely manner. More

by arceedwinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Tony and our team appreciate your business and hope to see you again soon!

January 21, 2024

Satisfied and great service good customer. Excellent people , i will to do some extraordinary work for my jeep More

by logan_madz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 20, 2024

Customer service was not good. Communication was poor, did not give good feedback . Not f More

by jennifereperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, Jennifer, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 19, 2024

Great friendly service at a fair price when Jeep battery died unexpectedly could have left us stranded. More

by JSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2024

My experience with this dealership started out sub parr. I originally dealt with Jared for a recall issue, and was run around for months. I finally was able to speak with Fernando and he immediately did eve More

by Allie B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team, Allie. We're glad to hear we delivered such a great experience!

January 18, 2024

I was home I’ll and had to send my grandson in to the dealer to get my service. The person I spoke with was very helpful and followed my instructions More

by SANDYJ9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lithia Chrysler Jeep of Reno responded

It's reassuring to know our Lithia Chrysler Jeep of Reno representative could assist and make sure your service instructions were followed. Take care, stay safe, and please reach out if you need further assistance.

January 17, 2024

I have found this dealership very responsive and professional. They answer my questions explicitly but in terms that I can understand. I'm very happy with their service. More

by snowcourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton in sales and Ben Owings in service
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to hear Ashton and Ben provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 17, 2024

I was very pleased with the service and attention I received this last visit. I was able to get my car looked at and fixed in a very timely manner as well as receive the convenience of transportation b More

by KATIEELIZABETH2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando-service
Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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