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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,261 Reviews

2,261 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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January 26, 2024

I've been a happy customer for years. Communication is key. Keep up the good work More

by jamracerx76
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 26, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

January 26, 2024

Outstanding and knowledgeable service. Took great care of customer and explained everything well. Made great recommendations to save money and keep car running well More

by Shawn.w.oleary
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Jan 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Shawn, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 26, 2024

It was quick It was quick. The place is clean. The staff were polite and the waiting area is roomy. More

by AGPAWA
Recommend Dealer
Yes
Employees Worked With
It start with J. Sorry
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Jan 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

January 25, 2024

My service advisor was Fernando Rivas. He was polite and respectful. Great guy and glad that he was able to help me Tuesday morning. 100% excellent customer service! More

by kcochrane051
Recommend Dealer
Yes
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Jan 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with Fernando and our team. We're glad to hear we delivered such a great experience!

January 25, 2024

Always a great experience and good customer service. I appreciate the communication and shuttle service as well More

by kaurkiran
Recommend Dealer
Yes
Employees Worked With
Armando
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Jan 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 25, 2024

I have no complaints nor anything bad to say about going to Lithia for my car issues or just a simple maintenance on my car. The people that I've always interacted with are always so good 10's all the way a More

by MOLINA5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 24, 2024

Nice people, simple and quick. Very nice people at the service department. Made it easy to get in and out with very few questions. More

by Tyler.carroll23
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Jan 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 24, 2024

Polite, helpful and speedy service. Fernando was considerate in his approach to letting me know what was done More

by MSSHUNTER2
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Jan 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 24, 2024

I have no complaints nor anything bad to say about going to Lithia for my car issues or just a simple maintenance check on my car. The people that I've always interacted with are always so good 10's all the More

by MOLINA5150
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Jan 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 21, 2024

We had an appt and we were in and out in less than an hour!! More

by conniegammon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Jan 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Connie, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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