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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,258 Reviews

2,258 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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February 03, 2024

Great service! Charles was very helpful and they quickly diagnosed and fixed my issue. Thanks! More

by jfitdensmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear Charles was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2024

Great communication and listening. He did great I would recommend him to family and friends More

by brkhse1982
Recommend Dealer
Yes
Employees Worked With
Fernando
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Feb 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

February 03, 2024

Hi The service Robert gave us was excellent. He kept us informed on what needed to be done. It was completed in a timely manner. More

by ROTTIEMOM42
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Feb 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 01, 2024

Fast and friendly Thank you This is the only service department I let work on my vehicles. More

by bwilliford0
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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February 01, 2024

All of my service related encounters have gone smooth since my vehicle purchase there. I've only used waiting area a couple times but it's comfortable. More

by LAURINDA1962
Recommend Dealer
Yes
Employees Worked With
Jared
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Feb 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Laurinda, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

February 01, 2024

Lithia Jeep was overall a good experience, being my first. They got me in quickly and fixed the issue quickly and stuck to their word with no added services or fees. More

by lydiaxballe
Recommend Dealer
Yes
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Feb 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

February 01, 2024

Excellent experience With everyone we came into contact with. Easy process And good follow up More

by LKAMPFF
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again.

February 01, 2024

Jared was very polite and professional. Despite seeming busy, my service was quick! Will continue to go there for regular maintenance. More

by Deezelle
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Feb 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience withJared here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

February 01, 2024

Had a oil leak after the oil was changed, the oil plug cracked and he replaced it and refilled the oil in 1 hour. More

by KATHILEO
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Feb 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 01, 2024

Just went in for a recall repair. Not much do it. It took six months More

by davidzundel
Recommend Dealer
Yes
Employees Worked With
Fernando
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Feb 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We do apologize for the long wait. We sincerely value your business and look forward to your next visit.

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