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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,253 Reviews

2,253 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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February 04, 2024

They kept us informed about the status of service of our car. We would highly recommend Lithia Jeep to all of our friends and family. More

by bvalenti50
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Feb 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 04, 2024

I was surprised how at 7am business was already conducting, doors were open and staff was pleasant More

by cjbnagata
Recommend Dealer
Yes
Employees Worked With
Fernando
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Feb 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 04, 2024

The people were great and the service was good. ..one thing that wasn't ok was the lack of follow up on a previous issue that I had spoken to the person about when I booked my appointment More

by haileyava.as
Recommend Dealer
No
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Feb 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Hailey, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 04, 2024

I just did As I said before forvthevsame question. They are aware of the high speed racing events that I do and I trust them with my vehicles. I have no concerns. More

by MORTONFARMSRENO
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Feb 05, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2024

Hi The service Robert gave us was excellent. He kept us informed on what needed to be done. It was completed in a timely manner. More

by ROTTIEMOM42
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Feb 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2024

Awesome I am always well taking care of and have not had any issues Great service More

by jodeeelder
Recommend Dealer
Yes
Employees Worked With
I dont remember his name
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Feb 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 03, 2024

Great service! Charles was very helpful and they quickly diagnosed and fixed my issue. Thanks! More

by jfitdensmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear Charles was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2024

Great communication and listening. He did great I would recommend him to family and friends More

by brkhse1982
Recommend Dealer
Yes
Employees Worked With
Fernando
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Feb 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

February 01, 2024

All of my service related encounters have gone smooth since my vehicle purchase there. I've only used waiting area a couple times but it's comfortable. More

by LAURINDA1962
Recommend Dealer
Yes
Employees Worked With
Jared
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Feb 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Laurinda, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

February 01, 2024

Lithia Jeep was overall a good experience, being my first. They got me in quickly and fixed the issue quickly and stuck to their word with no added services or fees. More

by lydiaxballe
Recommend Dealer
Yes
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Feb 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

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