Lithia Chrysler Jeep of Reno - Service Center

Not very great. On separate occasions that we've called, the person that answers sounds rude. Charles tells us after initial diagnostic that oil pressure will fix it On separate occasions that we've called, the person that answers sounds rude. Charles tells us after initial diagnostic that oil pressure will fix itself after changing battery. Turns out it did not. Almost got into accident due to car stalling out. Supervisor Dana was not very helpful either. Blamed me for the problem and said I should be checking oil myself. More

Informative, speedy, and problem-solving He was very knowledgeable and addressed all of my concerns Grateful for the service knowledgeable and addressed all of my concerns Grateful for the service More

Service rep Charles is the only reason I remain a Lithia Jeep customer Sales rep Charles Sebastian is the best! Jeep customer Sales rep Charles Sebastian is the best! More

Quick and very knowledgeable about issue. Communicated through entire process and was accommodating of time and schedule Communicated through entire process and was accommodating of time and schedule More

Quick, honest, thorough, and helpful. Kenny was easy to work with, responsive and helpful Great Kenny was easy to work with, responsive and helpful Great More

Very easy. He was so helpful He explained everything and was very clear on everything he told us. He was so helpful He explained everything and was very clear on everything he told us. More

Bob was very helpful. I needed warranty work done on my lock actuators 2016 Dodge Grand Caravan. He was accommodating and was able to get me in fairly quickly. He comminic I needed warranty work done on my lock actuators 2016 Dodge Grand Caravan. He was accommodating and was able to get me in fairly quickly. He comminicated with me every step of the way. My issue was resolved in a timely manner. More

Always eager to help me with my service and or questions about my truck Awesome about my truck Awesome More

The service was excellent. The repair is still working fine. I have no complaints. The shuttle service was excellent and the repairs were done on time The repair is still working fine. I have no complaints. The shuttle service was excellent and the repairs were done on time More

It's a great dealership. Jared Phearson is the best. He always checks with me to make sure things are going well. He's very personable and knowledgeable. Jared Phearson is the best. He always checks with me to make sure things are going well. He's very personable and knowledgeable. More