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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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March 28, 2024

Timely & detailed service. Very satisfied! A pleasure coordinating with Jared always! My 'go to' for Jeep service. More

by Susan Reinke
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
Mar 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review, Susan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 28, 2024

I am grateful for the service I received. It may seem like a job sometimes i'm sure, but the service wouldn't be a good one if it didn't make an impact on a person's life. Thank you for makin More

by mrdavisthomas2018
Recommend Dealer
Yes
Employees Worked With
Jared
Jul 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Mr. Thomas, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 28, 2024

We had our maintenance service oil change. They were able to correct a wobble in the steering, had part in stock, and installed it in a timely manner. Our Jeep drives much smoother. Robert Bla More

by rpmo17
Recommend Dealer
Yes
Employees Worked With
Fernando
Jul 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 28, 2024

Quickly fixed the small issue. Did the 30k maintenance. Charles Sebastian is great! Wholly recommend Charles and Lithia's Service Department More

by ray.redhills
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Jul 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Ray, and for taking the time to leave us this wonderful feedback!

March 28, 2024

I dropped the car off and did not have any expectations of it being done less than a week, but was called the next day. Another great experience with Charlie More

by hayes.liam
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Jul 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Liam, and for taking the time to leave us this wonderful feedback!

March 28, 2024

Great customer service. Went above and beyond to help me out! Thanks for the help More

by TALIFAITLIN97
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Jul 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

March 27, 2024

Excellent customer service Bob inform me what need to be done for my car and make suggestions and information More

by GUILLERMINATORRES616
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Jul 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Bob and for taking the time to leave us this wonderful feedback!

March 26, 2024

Auto was checked in and taken on scheduled time, Jared was very courteous, work was finished in the time estimated, everything went smoothly. More

by donb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Mar 27, 2024 -

Lithia Chrysler Jeep of Reno responded

Don, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jared and don't hesitate to let us know if we can be of further assistance.

March 26, 2024

Came in for an oil change, and the whole job was done in about 1 hour! Great service! More

by CARLN0
Recommend Dealer
Yes
Employees Worked With
Fernando (forgot his last name)
Jul 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

March 26, 2024

Amazing dealership ! they listen to me and give me exactly what I want it ! I’m really satisfied with everybody from Lithia Jeep N Chrysler ! Thank u so much ! More

by SUAREZMORENOADOLFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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