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Lithia Chrysler Jeep of Reno - Service Center
Reno, NV
2,183 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,183 Reviews of Lithia Chrysler Jeep of Reno - Service Center
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April 01, 2025
Staff is nice, but service is average at best. I’ve taken my Jeep in 3+ times for service and I sometimes leave with problems that are still unresolved, even after having been in shop for days at I’ve taken my Jeep in 3+ times for service and I sometimes leave with problems that are still unresolved, even after having been in shop for days at a time. Not sure if this is laziness or carelessness. Will not be purchasing another Jeep. More
by DRMELISSAPEROTTI
Verified CustomerEmployees Worked With
April 01, 2025
Excellent service. Answered all my questions. Thoroughly explained my process. Professional and experienced staff. I highly recommend this dealership for your any cars Answered all my questions. Thoroughly explained my process. Professional and experienced staff. I highly recommend this dealership for your any cars someone is interested in. More
by Chilly1977.kh
Employees Worked With
Ben, Dana, Stephen, and one other I don't remember. Sorry
April 01, 2025
The scheduling program had an error and gave me an unavailable time. Jared explained the issue and then made sure I got my service done anyway, without issues unavailable time. Jared explained the issue and then made sure I got my service done anyway, without issues More
by chrisjoycerocks
Employees Worked With
Jared
March 29, 2025
Love this dealership and service center! Friendly staff and service that is performed in a timely fashion. Friendly staff and service that is performed in a timely fashion. More
by CC
Employees Worked With
Other Employees :
Michael and Fernando in the service department
March 29, 2025
Service good. I don't understand why you want to charge me $15 a piece to install an air filter and a cabin air filter if I supply them. I also don't understand wh I don't understand why you want to charge me $15 a piece to install an air filter and a cabin air filter if I supply them. I also don't understand why they only check my coolant and windshield wash. More
by Nvbluemoon
Employees Worked With
March 29, 2025
Great people. Like the people. Awesome place thank you for having me as a friend. Like the people. Awesome place thank you for having me as a friend. More
by TERIPETERSEN3469
Employees Worked With
Other Employees :
Fernando was awesome.
March 29, 2025
Awesome service, the staff was friendly and made themselves available for questions. The courtesy driver was also a friendly and awesome driver. themselves available for questions. The courtesy driver was also a friendly and awesome driver. More
by grafitti92
Employees Worked With
Mike Maxwell
March 27, 2025
As they phoned me, they were very open schedule, fast and efficient. Does the lobby was very quiet and peaceful. efficient. Does the lobby was very quiet and peaceful. More
by banesawalker2017
Employees Worked With
March 26, 2025
Great service. However I miss how they use to vacuum my car as a courtesy. I guess now you have to pay extra for that service. However I miss how they use to vacuum my car as a courtesy. I guess now you have to pay extra for that service. More
by ANISSASABORI
