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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,967 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,967 reviews

June 10, 2024

Guys are always busy but they always take good care of my car and me More

by Jeff birmingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
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Jun 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Jeff, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

June 09, 2024

Went in to have passenger headlight replaced. Instead they replaced the driver side headlight which didn’t need it. I had to return to the service department to get the passenger light replaced. More

by klaichh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, We value your feedback and would appreciate the chance to speak with you about your recent visit to our Service Department to have your passenger headlight replaced. If you would, please send us your best method of contact so we can discuss this matter further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

June 09, 2024

They have fast service, they had an appointment available the week after I called, convenient More

by jomi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney?
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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the review. We are glad to hear that our service met your expectations in terms of speed and convenience. At Lithia Chrysler Jeep of Reno, we aim to provide accessible appointments and efficient service.

June 09, 2024

Charles is always friendly and knowledgeable about my vehicle. He is so awesome to deal with. Leaving my vehicle he said he’d call when diagnosed and he did. I’m pleased with the follow up. More

by Redding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank​ ​you​ ​for choosing Lithia Chrysler Jeep of Reno and for sharing your positive experience. We are glad that our team provided the knowledgeable service you deserve.

June 09, 2024

Staff was really professional and friendly. And also fulfilled all my expectations as a buyer More

by EDGARBARRONTORRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear that our team met your expectations as a buyer.

June 09, 2024

Very pleased with the service from ordering the running boards to getting them painted and installed,Tony was very pleasant to work with and having the car completed on the day I needed it. More

by JCRACRAFT1148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know her name in the order
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Jun 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on our service at Lithia Chrysler Jeep of Reno. We're happy to hear that the process of ordering, painting and installing your running boards met your expectations. Your satisfaction with our team's effort to complete the work timely is greatly appreciated.

June 08, 2024

I think the team should check their work before they release a car. I have returned bi-weekly chasing a problem with the “check engine light”. If it is still on, the team should call me, instead of rele More

by Denise.martini354
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is very important to us. We would like to speak with you about your recent experience with our Service Team regarding the check engine light on your vehicle. Please email either one of us with your contact information so we may discuss this further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

June 08, 2024

I’m always treated well. Professional yet like family as I have been with Lithia 11 years More

by klstimson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your loyalty and kind words about Lithia Chrysler Jeep of Reno. We appreciate your continued trust in our team to provide professional service year after year. It's great to hear that we can make you feel like family!

June 08, 2024

Did good job took a little while to get problem fixed but it got done everything seems to be working out More

by dllahewson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your patience at Lithia Chrysler Jeep of Reno. We appreciate the feedback and are glad everything is working properly now. Please feel free to reach out for any further assistance.

June 08, 2024

Easy to work with. Keeps you informed every step of the repair. Done when promised More

by Sheti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with the repair process at Lithia Chrysler Jeep of Reno. We appreciate your feedback on our communication and timeliness.

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