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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,976 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,976 reviews

June 18, 2024

Thanks for fixing my tire and patching it correctly so I do not have to come back again. More

by shelley.sedano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out, Shelley. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

June 18, 2024

The service was quick, easy and explained in a clear manner. I was very satisfied. More

by bgosney9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

June 17, 2024

We had a great service with no problems. Fernando Rivas has very professional and polite. More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rivas
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Jun 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the professionalism and politeness of our team at Lithia Chrysler Jeep of Reno. We're pleased to hear about your experience with service.

June 17, 2024

I appreciated the professionalism, patience and knowledge of the team. It’s comforting to know the service team is helpful. More

by SFUZFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the professionalism and helpfulness of our team at Lithia Chrysler Jeep of Reno. We appreciate your feedback.

June 17, 2024

Ben was great at dealing with our warranty claim! It was a Very smooth process. Thank you! More

by vio4cello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jun 17, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback on the smooth warranty claim process at Lithia Chrysler Jeep of Reno. It's great to hear about your positive experience with our team. Thank you for choosing us!

June 17, 2024

Always a pleasure, very happy . X x x x x x x x x x x More

by michaeljreed74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jun 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback on Lithia Chrysler Jeep of Reno. We appreciate your satisfaction and look forward to your continued support.

June 17, 2024

Easiest experience buying a car I have ever had! Kenny was amazing! If I’m ever in the market for another car, I will definitely be shopping here first! More

by ERINBROGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. We are glad to hear that our team made your car buying process smooth at Lithia Chrysler Jeep of Reno. We appreciate your preference and look forward to serving you again in the future.

June 17, 2024

Everyone very helpful and friendly Knowledgeable of their job and professional Makes the car buying very easy More

by BLEROYRUBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review, Ruby! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 17, 2024

Was more worried about what he could up charge me on oil changes and everything else then getting my truck fixed very bad advisor More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 16, 2024

Ben, service advisor was great and Load ticking sound from engine is fixed. Thanks Ben Owings and mechanic who worked on my truck. More

by JBORJA2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. We're glad our team could successfully address the ticking sound in your engine. Your acknowledgment means a lot to us.

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