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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,974 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,974 reviews

June 23, 2024

Always helpful and attentive. I have always done my routine maintenance with them. Recommend. Will go back. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on our routine maintenance service at Lithia Chrysler Jeep of Reno. It’s great to hear that you find our team helpful and attentive. Your recommendation is greatly appreciated.

June 22, 2024

Made appointment and waited 1 hour car was taken 30 min after appointment time Very nice service people Clean waiting area More

by SBOWER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo
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Jun 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on the timely service and clean waiting area at Lithia Chrysler Jeep of Reno. Should you have further suggestions, please feel free to reach out so we can enhance our approach. We appreciate your patience and value your insights.

June 22, 2024

Repeatedly told no and then I spoke to Dana, se five manager. Dana got parts ordered. He is the best. Helped with my wife’s car as well. Excellent service from Dana. More

by TERIPETERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. We're glad our team could assist with ordering parts for your vehicles, ensuring excellent service throughout the process. If you need further help in the future, feel free to reach out.

June 22, 2024

Great service, love my car would definitely recommend Lithia Chrysler Jeep of Reno to family and friends. More

by Shelo921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recommending Lithia Chrysler Jeep of Reno and sharing your positive experience. We are pleased you love your car and received great service. Best wishes.

June 21, 2024

Great job on my vehicle and great service department completed on time by knowledgeable team teams. More

by RCM5504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for acknowledging the service department at Lithia Chrysler Jeep of Reno. It's great to hear your vehicle was well cared for and everything was completed on schedule. We value your feedback and look forward to assisting you in the future.

June 21, 2024

Friendly and knowledgeable staff. They answered all of my questions. They took their time and didn’t rush anything. More

by Renee Davidson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing the dedication of our team at Lithia Chrysler Jeep of Reno. We're glad we could assist you thoroughly. Your feedback is much appreciated.

June 21, 2024

Service writer did amazing and worked with me through all the issues but the mechanic must have been rushed or sidetracked on the job. They made it right and I just fixed the rest myself. Will go back but gl More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on the service at Lithia Chrysler Jeep of Reno. We're glad our team could address some concerns and appreciate your personal effort to finalize everything. Please do not hesitate to reach out directly with further issues or questions.

June 21, 2024

This service was the second time that Tony took care of my Jeep. He’s totally professional and listened to my needs. Definitely an asset to the dealership. Give this man a raise!! More

by chief_ayo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the professionalism of our team at Lithia Chrysler Jeep of Reno. We appreciate your positive feedback and are glad Tony could assist with your Jeep needs.

June 21, 2024

Tony was outstanding from start to finish. Met my needs 100% and definitely pleased to have him as my service writer. More

by chief_ayo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on our team's service. We're glad to meet your expectations at Lithia Chrysler Jeep of Reno.

June 20, 2024

When it comes to service, I have always had a plesant experience! Everyone is very welcoming and there lobby is clean and pretty quiet. More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared ☆☆☆☆☆
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Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing the welcoming atmosphere and clean lobby at Lithia Chrysler Jeep of Reno. We appreciate your positive feedback about our service.

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