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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,974 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,974 reviews

July 01, 2024

This was a great experience they filled our families needs and make the process super easy and smooth. More

by J_MOORE1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Here at Lithia Chrysler Jeep of Reno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 01, 2024

I’ve had better! I had my car towed in because it wouldn’t start. Then get a call telling me it started everytime for them. So I drove down, picked it up. Drove arou More

by SHANNONHUTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jul 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review, Shannon. While we're glad that our team was ultimately able to rectify the issue, we apologize for any delays or inconvenience we may have caused. If there is anything we can assist you with in the future, please let us know.

July 01, 2024

I've always had an easy time getting my service done, on time and complete. More

by chrissomerville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

July 01, 2024

It is always a pleasure to work with Bob Pierce, he is fair and thorough. More

by sykesj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on your experience with our team at Lithia Chrysler Jeep of Reno. We appreciate your recognition of their fairness and thoroughness.

June 30, 2024

Clean, friendly, helpful and good customer service. I come here to get services on my vehicle consistently. Thanks More

by dennisjr950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
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Jun 30, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback about our customer service and vehicle services at Lithia Chrysler Jeep of Reno. We appreciate your consistent choice to visit us for your automotive needs.

June 30, 2024

I just wanted to get my turn signal replaced and it was going to cost me FORTY FIVE DOLLARS!!! I won't be going back. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 29, 2024

Lithia Chrysler Jeep of Reno is an outstanding dealership that provides top notch customer service. More

by adhess88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about Lithia Chrysler Jeep of Reno. We are glad to hear that you appreciate our customer service. Feel free to reach out with any further needs.

June 29, 2024

Great service and great personnel experience at this company is great and professional everyone is great More

by JOSHTITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We appreciate your feedback regarding our service and professionalism.

June 28, 2024

I like the service advisors that work there plus I like the waiting area and the coffee and snacks they provide. More

by pjrizzo67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on Lithia Chrysler Jeep of Reno's service advisors and amenities. We're glad to know our waiting area and snacks enhanced your experience.

June 24, 2024

Steven Harris is great for your company, very friendly and knows his business, he was very helpful. More

by LISANUNES1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear Steven and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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