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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,976 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,976 reviews

September 02, 2024

Highly reasonable service I have à lock of understanding of à service contract I purchased with my new vehicle, money value is not being realized More

by MAFELIX2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to leave us a review. If you'd like help understanding your service contract, please give us a call or leave your contact information so we can reach out and work towards a solution. We're always happy to help!

September 01, 2024

Tony is always very good at making sure that we understand what is going on with our car, and the steps they took to correct it. Very professional and patient. Thank you Tony! More

by RJPARETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Tony here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 01, 2024

Salesman was great. He was very knowledgeable on the vehicles and did not pressure us on buying . More

by TWINVEES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for choosing Lithia Chrysler Jeep of Reno! Please let us know if we can be of any more assistance.

September 01, 2024

Service manager Fernando was on top of things as Ii walked through the door. He promised one and one half hours and he delivered, Bob Pearce noticed me struggling with the coffee machine, so he volu More

by clbolen737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Fernando and our team, and we look forward to working with you again.

September 01, 2024

Very nice gentlemen, such a pleasant experience, happy with my purchase. I would return in the future. More

by MYRA7158
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Myra, at Lithia Chrysler Jeep of Reno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 01, 2024

The team members were courteous, knowledgeable and upfront. I would definitely buy a car from LITHIA Jeep again! More

by ASHLEYJOAUCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose and Joel
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Sep 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Ashley, for your kind words, and for taking the time to leave us this wonderful feedback!

September 01, 2024

Tony Seibert is an absolute LEGEND. You will not only get next level service from him, but you will actually become happier bringing your car into the shop. I've never met someone with More

by Tristan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Tristan, and for taking the time to leave us this wonderful feedback!

August 31, 2024

The Experience with Jose was amazing, helped us in everything we need and guided us in the right way. More

by JEREMIBARAHONA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Aug 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again.

Sep 02, 2024 -

JEREMIBARAHONA05 responded

The Experience with Jose was amazing, helped us in everything we need and guided us in the right way.

August 31, 2024

We are very pleased with the service provided. We were fit in at the last minute yet were provided with excellent work on our vehicle. We will continue to travel the 60+ miles to bring our vehicle More

by cmr2pups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Sep 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 31, 2024

You guys treated me well and I got a very nice vehicle! Although I believe I should of gotten more for my trades! You made a pretty good penny on the one trade being it never hit your inventory and you had More

by FRANKEDUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was other people not listed
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Sep 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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