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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,663 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,663 reviews

November 26, 2024

Helpful people who walked me through the issue and took care of me I will be back More

by signore7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 25, 2024

Everyone we had contact with was very courteous, friendly and helpful. We do all of our vehicle service through Jeep so decided to buy from Jeep. Thanks to all who helped More

by Alan2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for trusting Lithia Chrysler Jeep of Reno with your service and purchase. Great to hear our team made it a great experience. Drive safe and take care.

November 25, 2024

We were in Reno from Sacramento and broke down . NGreat job got us back on the road in one day More

by temme.hagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad Lithia Chrysler Jeep of Reno could help get you back on the road quickly. Safe travels!

November 25, 2024

5 years of using Lithia Jeep service center and it’s always a great experience. Top quality mechanics. More

by RIDEJMTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
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Nov 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Appreciate your kind words. We're glad you've consistently had great experiences with the service center here at Lithia Chrysler Jeep of Reno. Looking forward to seeing you again when needed!

November 24, 2024

Tony is great! ! He services all my vehicles and there is never a glitch. Always done on time and as agreed. He goes the extra mile to make sure his customers are co More

by dunham1@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with our team. We're pleased to hear about your satisfaction with their service at Lithia Chrysler Jeep of Reno. Safe travels in all your vehicles!

November 24, 2024

Simple the best. The customer service department and team have absolutely the most efficient and reliable service anyone can ask for when it comes to professionalism. More

by Linda Lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rivas
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Nov 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about our team. We're glad that Lithia Chrysler Jeep of Reno’s customer service met your expectations.

November 24, 2024

Great. customer service, had the parts in stock and got me in the same day More

by JASIGSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Nov 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your feedback. We're glad the parts were available and you were taken care of quickly.

November 24, 2024

Broke down on the road and you guys took great care of us to get back on the road . Thanks very much More

by temme.hagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased we could help you get back on the road. Thanks for trusting Lithia Chrysler Jeep of Reno with your needs. Take care!

November 24, 2024

Said I’d be there an hour and it was over 2 hours. Every time I get my car serviced there some random light comes on that was never on before and they tell me they don’t know how to fix it and I have More

by prosperity1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Express check in guys
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Nov 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Our top priority here is customer satisfaction. I would like the chance to speak with you about your recent experience with our Service Department regarding the subsequent wait time that you have encountered and the warning light in your vehicle. If you would kindly provide your best contact details at a time that works best for you, it would be greatly appreciated. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

November 23, 2024

In and out after arriving for appointment. Mike explained the repair and cost if the extended warranty didn’t cover it. Repair was done in just a few days and pick up was a breeze. More

by hdkrobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 24, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that your visit went smoothly at Lithia Chrysler Jeep of Reno. Our team is committed to providing efficient service and clear information, so we're glad you experienced just that. We appreciate your positive feedback!

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