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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,753 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,753 reviews

January 12, 2025

Dealer was great, Kenny was awesome, Steve was helpful and Staci was amazing helping me through the out of state registration process. More

by STEFMELISSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staci- 5 stars!!!
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Jan 12, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience! Our team is pleased to have assisted you with the out-of-state registration process. We hope everything continues smoothly with your vehicle from Lithia Chrysler Jeep of Reno.

January 11, 2025

Fernando, thank you for your good customer service I’m satisfied because i had my jeep fixed the same day. More

by Brendap2527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando.
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Jan 11, 2025 -

Lithia Chrysler Jeep of Reno responded

We're pleased to know you had a satisfying experience with our team at Lithia Chrysler Jeep of Reno. Thank you for your review.

January 10, 2025

Service Associate, Ben was very helpful and professional. He was knowledgeable and gave me the worst case scenario price and everything that needed to be done. Ending cheaper than was expected. Also, 2 shutt More

by BL PONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings, Service Advisor
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Jan 11, 2025 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear about your positive service experience with our team at Lithia Chrysler Jeep of Reno. It's great that the cost came out lower than expected and that the shuttle added convenience for you. Take care, and we look forward to being of service again when needed.

January 09, 2025

They are wonderful about staying in touch & let me know when my needed part was in. I got scheduled quickly & conveniently & they let me know what was going on every step of the way - no hidden issues or c More

by RENOKIMMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We're glad our team kept you informed and worked to provide quick and convenient service for your part installation.

January 07, 2025

Taking my car in for service with Lithia Chrysler Jeep of Reno is always a pleasant experience. The service staff are pleasant and the wait isn't too long. More

by LA10LADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 07, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

January 05, 2025

The service was accomplished quickly. I arrived early and service was completed 5 minutes before my scheduled appointment. More

by THOSEMINDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your experience. Have a great day from everyone here at Lithia Chrysler Jeep of Reno!

January 04, 2025

The service provided was good but no one was friendly in the service reps area. More

by Larry King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know reps name.
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Jan 05, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback. Please reach out to our team at Lithia Chrysler Jeep of Reno so we can work on improving your experience with us.

January 03, 2025

Everyone was friendly from the moment we stepped on the lot. And we appreciated not being pressured or rushed. Answered all of our questions and (for the 1st time ever) we felt comfortable through the whol More

by LOCOVEGASMADRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 03, 2025

Fast service. Very pleasant and thorough. They give you details of inspections done and communicate well. More

by daveostew775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bowley
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Jan 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Dave, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

January 01, 2025

They are friendly and good at what they do. Also honest and give you choices if there are any regarding the repairs. I feel good about taking my car to the Jeep dealership. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno values honesty and providing options. It's great to hear you trust us with your car repair needs. Thank you for sharing your experience.

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