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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,973 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,973 reviews

October 11, 2024

Found the vehicle I wanted there. They had much more inventory compared to other nearby dealerships More

by MRJMXY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing. We're glad to have been able to provide a variety of options at Lithia Chrysler Jeep of Reno.

October 11, 2024

Ben was so professional and such a help. Everyone on the staff was amazing. Made me feel as though I was there only customer. Even though they were so busy. Thank you all again! More

by GREGGGEHLERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Oct 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad you felt valued and supported by our team at Lithia Chrysler Jeep of Reno. Thank you for taking time to share your experience with us.

October 11, 2024

The service personnel is knowledgeable courteous. And a pleasure to work with. The whole dealership is that way. My wife commented On what a pleasure it is to such a professional experience. More

by Dan@custompainting.biz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dirk
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Oct 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words about our dealership and service team at Lithia Chrysler Jeep of Reno. We're pleased to hear that your wife also appreciated a professional experience with us.

October 11, 2024

Quicklube, scheduler, and crew, super friendly and professional That’s the reason I have been bringing my Jeep there for the last 18 years More

by Cncsbigdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is grateful for your longstanding trust in our team and service. Your loyalty means a lot to us.

October 10, 2024

We are always treated as family! Will always buy from Jeep Reno with Dirk and Roman! More

by clandsberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Gomaz
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Oct 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We're honored that Dirk and Roman make your experience feel like family.

October 10, 2024

I had 60,000 mile service done. Thought price was responsible, and work performed is a timely matter. Jared is a pleasure to desk with. More

by JCWHALEN1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerad
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Oct 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Great to hear that the service met your expectations at Lithia Chrysler Jeep of Reno. We're pleased you had a positive experience with our team. Please visit us again when you need more assistance.

October 10, 2024

Used to love this dealership, however the last couple times I've come in i was treated poorly. First time was told I'd have to pay a couple hundred dollars to look at my transmission that is still cover More

by Noah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
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Oct 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Noah, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 10, 2024

It’s always great customer service, either Tony or yesterday Fernando, reliable staff + technicians all. More

by sfpastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
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Oct 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tony and Fernando and don't hesitate to let us know if we can be of further assistance.

October 10, 2024

Very nice dealership very attending easy purchase great people got it done asap excellent dealership to buy More

by MCRAIDER45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We're delighted you had such a smooth purchase at Lithia Chrysler Jeep of Reno. Our team appreciates your feedback. Your support means a lot to us.

October 10, 2024

Easy scheduling. Prompt service. Will come back again for needed services. Well done. Thank you More

by tekusagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Oct 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad to hear you had a great experience at Lithia Chrysler Jeep of Reno. We appreciate your feedback and look forward to helping with any future services.

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