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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,341 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,341 reviews

April 28, 2024

This s not a an amazing dealership. Robert helped my daughter and myself. I have not met any salesman like Robert., his work speaks for him. I will refer anyone looking to buy a car to More

by GUERREROMARIAH99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Mariah, and for taking the time to leave us this wonderful feedback!

April 27, 2024

Steve zharris and Roman were great help. I had a window issue after I left. When I brought it back in Steve asked about the problem and got me a loner. He and Roman kept me updated over the More

by TAZ4314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Gomez
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Apr 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Steve and Roman were able to help, and we hope to see you again!

April 27, 2024

This dealership is always clean and well stocked with beverages and snacks. All the personnel are nice and friendly. More

by sierrabell
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Apr 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Hi Sierra: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

April 27, 2024

Fast friendly knowledgeable honest service - especially compared to Desert 215 Superstore Chrysler Dodge Jeep of Las Vegas - both Lithia but the LV location is one to avoid More

by rodang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Apr 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 27, 2024

Friendly fast great coffee I really didn't have to wait very long and it smelled nice in the waiting area More

by kyerickso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 27, 2024

Always clean, very friendly staff, knowledgeable about service and sales. Tasty beverages available all the time More

by MELFUZZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 27, 2024

GREAT PEOPLE TO DEAL WITH INCLUDING MY DRIVER DON AND INSIDE DEALINGS WITH BEN WONDERFUL More

by eaprun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BEN OWINGS SERVICE ADVISOR AND DRIVER DON
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Apr 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 27, 2024

They have decent coffee in the waiting room. And nice cars on the lot. Can't think of much else good to say. I feel taken when I visit for services. More

by LINDSTROMDAVID143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings...4 stars
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May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 27, 2024

I have photos of the engine with so much dust on it that it didn't look like it was serviced. They spilled oil on the air filter cover and didn't even wipe it off. For over a thousand dollars (30,000 servi More

by JWain
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jerad
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May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 27, 2024

Ben Owings has been a dedicate man in trying to eliminate all the gremlins in my Jeep Grand Cherokee Overland Summit. This Jeep has been a real fun car to have and I think I am just breaking this 2013 car i More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owning
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Apr 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ben and our team, and we look forward to working with you again.

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