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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,047 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,047 reviews

June 15, 2024

Responsive to concerns. Helpful with explaining what was going to be done. Then easy to understand explanation was was found. Good customer service More

by drian1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the responsive and helpful service at Lithia Chrysler Jeep of Reno. We appreciate your feedback on our customer service efforts.

Helpful
June 15, 2024

Had to take my Trackhawk in for a problem. Was helped by Bob Pearce. He was great about getting me a loaner and explaining my extended warranty. Later called explained what the problem was and More

by kurtisal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience at Lithia Chrysler Jeep of Reno. We appreciate your feedback on our loaner support and warranty explanation services, and look forward to continuing as your chosen service provider in Nevada.

Helpful
June 15, 2024

Didn't have an appointment dropped off my gladiator at 7 a.m. Just needed an oil change and battery changed for auto stop/start. They called one and a half hours after i got home to let me know about chang More

by RENO_DADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear our team efficiently handled the oil change and battery replacement on your Gladiator. We appreciate your feedback and are glad the service met your expectations.

Helpful
June 15, 2024

Tony was a great help in ordering and having my tires installed. Great customer service was provided and I'm a happy customer! Thank you Tony More

by PEGGYULLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback on our tire installation service at Lithia Chrysler Jeep of Reno. It's great to hear you had a positive experience with our team. Thank you for choosing us for your automotive needs.

Helpful
June 15, 2024

Good communication, friendly, good parts department , on time do, good knowledge of the Jeep brand and various models. More

by JimKatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Thank you for sharing this with us here at Lithia Chrysler Jeep of Reno. It makes us glad to know our Parts Team was friendly and communicated with you well, however, we would sincerely appreciate the opportunity to learn more about your 3-star review and any additional feedback you may have. Could you please email your preferred contact information to us? Best regards, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

Helpful
June 14, 2024

Did the work in a timely manner. Staff friendly. App. Was easy and not to far out in time. More

by SUFIRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the efficiency of Lithia Chrysler Jeep of Reno's service and our friendly staff. We're glad you found our appointment scheduling easy to use. Your feedback is appreciated!

Helpful
June 14, 2024

Knowledgeable, friendly, courteous. We appreciate that they did not try to sell us unneeded services!! More

by mokena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing the integrity and expertise of our team at Lithia Chrysler Jeep of Reno. We appreciate your positive feedback.

Helpful
June 14, 2024

No issues, no issues, no issues, nothing more to say about it than no issues. More

by BRADSTREETER669
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. We appreciate your feedback.

Helpful
June 14, 2024

Seems like they did a real good job and timely. Service desk guy was fantastic. It’s so nice feeling welcomed and appreciated when we go in for service. More

by kobold.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name. Third desk over.
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Jun 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank your for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear our team provided you with timely service and made you feel welcomed and appreciated. We look forward to assisting you again.

Helpful
June 13, 2024

I've had only good experiences with Lithia . Tony in the service dept is great to work with and I really appreciate the shuttle service ! More

by Dennissteele70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experiences at Lithia Chrysler Jeep of Reno. It's great to hear that our service department and shuttle service met your expectations. We appreciate your feedback and look forward to continuing to serve you.

Helpful
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