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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,974 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,974 reviews

November 04, 2024

Very professional and competent. Service manager very courteous and helpful. Seems to be an excellent dealership and I would certainly recommend it More

by What's that?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 04, 2024

This review is in no way malicious, but I’m tired of the service. My car was serviced Saturday, 10.16.2024. I asked Jared about a new spoiler to which I was told it would be a few thousand, never bothering More

by xavierjsmith1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
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Nov 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Xavier, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 03, 2024

The customer service team makes sure they make you feel comfortable and confident with the purchase More

by ALICIA gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Manipon
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Nov 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Alicia, Thanks for your feedback on your recent visit to Lithia Chrysler Jeep of Reno. It's great to hear that we were able to assist you and that you had such a positive experience.

November 03, 2024

Ashton, Tony and Steven are awesome to buy a truck from! Highly recommend dealership! Definitely will go back to buy another vehicle More

by GLASSBURN86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton
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Nov 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for choosing Lithia Chrysler Jeep of Reno! Please let Ashton, Tony, and Steven know if we can be of any more assistance.

November 03, 2024

Extremely easy process, very courteous and timely! Great place to work with and outstanding people! More

by Wagnerce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2024

Offers broad spectrum of services. However, the dealership can be imperfect, at times because it is subject to employees decisions. More

by insure_at.smia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

November 01, 2024

Quick, efficient, friendly on time service. I will return again in the future. Thank you More

by JEROGERS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas, Service Advisor
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Nov 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your kind words about our service. Looking forward to assisting you with future needs.

November 01, 2024

Everyone is very polite and answer any questions I might have. They are very knowledgeable and get the work done in a timely manner. More

by stewart_juistew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

November 01, 2024

Was so very helpful. . Honest.a really nice guy! Hes a keeper. Dealer was awesome. Gave us a full tank of gas! More

by ELVIS.CODY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is glad our team could assist you. It's good to know you had a pleasant experience and enjoyed the full tank of gas. Thank you for your feedback.

November 01, 2024

Very professional dealership. No surprises, no B.S. This was my 3rd Jeep Grand Cherokee I purchased from them. More

by BOBMAYGOLFER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Bob, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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