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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,337 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,337 reviews

May 18, 2024

Charlie explained to me in detail how long the recall corrective actions would take and offered to get me a rental. More

by brucev2k
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with the recall services at Lithia Chrysler Jeep of Reno. It's great to hear that our team was informative and accommodating with a rental offer. We appreciate your feedback.

May 18, 2024

Great employees great services great prices. My favorite shop and dealership I wont go anywhere else. More

by larryscool
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about Lithia Chrysler Jeep of Reno. It's great to hear that our team and pricing meet your expectations in both shop services and dealership offerings. We appreciate your loyalty and are here to continue providing quality service.

May 18, 2024

This was the best experience we have had. Ashton Baker went above and beyond to serve us and give us the best deal. He did a phenomenal job. Very pleased. More

by SAMANTHA.JO.CASAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Baker
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May 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience at Lithia Chrysler Jeep of Reno. We're glad to hear that our team provided excellent service and worked hard to ensure you got the best deal. Your satisfaction is very important to us.

May 18, 2024

I have purchased four vehicles at this location and have had them all serviced here. So far, I have only had good experiences here. More

by CTIS1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn
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May 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your loyalty to Lithia Chrysler Jeep of Reno and for sharing your positive experiences. We appreciate your trust in us for both purchasing and servicing your vehicles, ensuring every visit meets your expectations. Feel free to reach out with any future needs regarding our services.

May 18, 2024

Juan was our salesman and he was great we bought 3 cars from him for our family. More

by DA_CHAVEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saenz, Juan
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May 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno and trusting our team to assist with your vehicle purchases. We appreciate your positive feedback and are glad to hear about your satisfactory experience.

May 17, 2024

Did not find problem with transmission? ?? Jeep is in shop for same problem with the transmission More

by FWWREDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. We would appreciate the chance to speak with you about your experience with our Service Team regarding the diagnosis performed on your Jeep and the transmission repair. Please reach out to us at your earliest convenience to discuss this. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

May 17, 2024

Robert was very helpful and service. You’re lucky to have them working on your team! More

by GREEN_ENERGY_TEAM_ONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. Our team at Lithia Chrysler Jeep of Reno strives to provide top-quality service. Please let us know how we can assist you in the future.

May 17, 2024

I made an appointment and stated what I was fairly certain was wrong with the vehicle and that it also needed an oil change. I brought it in and again let Charles know what I believed was wrong with i More

by allisonalcarazsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. We would appreciate the chance to speak with you about your experience with our Service Team regarding the oil change and diagnosis conducted, the subsequent wait time to order the part needed for repair, and the level of communication and customer service received. Please reach out to us at your earliest convenience so we can discuss this. Best, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

May 17, 2024

One of the most seamless car purchase experiences! 10 out of 10! The staff was very attentive and answered all questions. More

by ABETOURNAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José
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May 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear that our team was attentive and able to answer all your questions during your car purchase. We appreciate your feedback.

May 17, 2024

This dealership has always been a great place to get our car worked on because of the care they’ve take More

by bmdangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando is super
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May 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with the car service at Lithia Chrysler Jeep of Reno. We appreciate your feedback and are glad to hear that you are satisfied with the care provided by our team.

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