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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,785 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,785 reviews

October 01, 2024

We work with Ben a lot. He is always the best. Out of all of the dealership service departments that I have dealt with Ben offers the best service in Reno, in my opinion. More

by b8mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Oct 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad to hear that Ben was able to help, and we hope to see you again!

October 01, 2024

Took 2 trips to resolve my issue, plus the new issue that was introduced, but Bob was responsive, helpful and professional. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a 5-star experience is our top priority, and we're sorry that we fell short here, Bob. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 01, 2024

The guys were very quick and nice with the service work. I appreciate their time More

by zachw76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the feedback. Glad to hear Lithia Chrysler Jeep of Reno provided quick and friendly service.

September 30, 2024

I knew exactly what I wanted, and they made the process incredibly smooth. Their level hospitality was truly exceptional. More

by Luke Nelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Lithia Chrysler Jeep of Reno responded

Luke, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2024

Tony always goes above and beyond for me! I have worked with him for 2 years since I got my wagoner and he simply is the best! More

by brittanytingle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Brittany, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tony and our team, and we look forward to working with you again.

September 30, 2024

Always very helpful and great service Service is done in a timely manner at a very clean environment More

by MOSTWOW1983
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

September 30, 2024

Had my air conditionung repaired at this visit. It was a quick and efficient repair. More

by JHarlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2024

Ben and his team have been taking great care of my vehicles for years! Ben provides the best customer service that you truly can’t get anywhere else. His team keeps my cars running, safe, and they rea More

by petersonbran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
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Sep 30, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Ben and for taking the time to leave us this wonderful feedback!

September 29, 2024

Amazing Team, I’m extremely happy with my experience with Juan, Brian and Tony thank you More

by TABITHA831R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Brian
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Sep 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your feedback and is glad to hear you had a great experience with our team.

September 29, 2024

Great service as always, Jared is great and makes the whole experience easy. He knows me by my name which is a throwback to how customer service is supposed to be More

by RENODUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your continued trust in Lithia Chrysler Jeep of Reno. Glad our team could make things easy for you. Thanks for sharing your positive experience with us!

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