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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
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Vehicles
4.7
2,784 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,784 reviews

October 05, 2024

Had a great experience. Fast service. Great communication. Sal made sure i was able to get my car while waiting. More

by jplooch
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
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Oct 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your experience with Lithia Chrysler Jeep of Reno. We're delighted to hear you appreciated our team's communication and efficiency in getting you your car swiftly.

October 05, 2024

My service man was very professional yet friendly. It’s a breath of fresh air dealing with a person who takes pride in their work and keeps in communication regarding work and supplies needed. I will More

by kolafferty
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your recommendation and kind words about our team's professionalism here at Lithia Chrysler Jeep of Reno. We're pleased to know that you had such a positive experience with us. Wishing you safe travels until next time!

October 05, 2024

I’m very happy about the door panel and the work done on the tailgate, but my car still sounds like it’s going to explode. The sound happens at random. If it keeps happening, I’ll bring it back. Otherwise, More

by Colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback, and I’m glad to hear you’re happy with the door panel and tailgate repair. If you'd like us to take a second look at that sound issue, feel free to reach out so we can assist further. We aim for all customers at Lithia Chrysler Jeep of Reno to have smooth experiences with their vehicles.

October 05, 2024

Service dept is amazing! Very responsive to every detail of my many questions. Everyone including the shuttle service driver provided excellent timely service with a smile. More

by Betty T
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that our team, including the shuttle driver, met your expectations at Lithia Chrysler Jeep of Reno. We appreciate your kind words and look forward to continuing serving you with excellence.

October 04, 2024

Always very nice and meets my expectations! I am in and out in record time! More

by ALEXTORISMOM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Oct 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback. We're glad to hear that Lithia Chrysler Jeep of Reno continues to meet your expectations efficiently. We look forward to keeping up the good work!

October 04, 2024

Tony is always so helpful when bringing my vehicle in for service. He truly makes me feel valued as a customer which I have not ever felt in the past More

by BRYLYNN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with our team; we value your feedback at Lithia Chrysler Jeep of Reno. We'll continue to strive to provide great service.

October 03, 2024

I bought a second Cherokee because the great service on my 2015 Jeep. Both my wife and I drive Cherokees and love em. More

by PPLISKA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your devotion to the Cherokee. It's great to hear that you and your wife are enjoying them so much. Enjoy many more wonderful drives.

October 03, 2024

Fernando did a great job took good care of my problem I am now making a appointment. For new tires Because of Fernando the way I was treated More

by bthorpe43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Oct 03, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, our team is committed to providing exceptional care. It's gratifying to know your issue was handled well and that you're scheduling for new tires. Wishing you safe travels ahead!

October 03, 2024

Excellent Service. Jared Phearson. Did an outstanding Service. He was Polite Courteos was ver positive and listening all my request. The Service was fast. .Jared wal More

by herbertirma680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Oct 03, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased our team at Lithia Chrysler Jeep of Reno provided you with an exceptional experience. We'll make sure to share your feedback. Thank you for choosing us.

October 03, 2024

Fast Friendly and thorough. Would take my car there again! Customer service is the best. More

by birth.taverns-04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for the feedback about our service at Lithia Chrysler Jeep of Reno. We're grateful to have earned your trust.

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