Lithia Chrysler Jeep of Reno

This is the preferred jeep dealer in Northern Nevada. Second purchase, both times the process was seamless. Hats off to the head of finance, made the whole process smooth as glass. Would recommend to any Second purchase, both times the process was seamless. Hats off to the head of finance, made the whole process smooth as glass. Would recommend to anyone. Recently had first service, same as the purchase, seamless. Oh and can’t forget the sale person, who was great as well. More

Good service, always giving options for the customer on issues in the vehicle, I recommend it. issues in the vehicle, I recommend it. More

Jerrod did a great job of ordering the tires I wanted, scheduling the appointment, and getting all the work done for me I needed. And it was done before lunch. scheduling the appointment, and getting all the work done for me I needed. And it was done before lunch. More

Ben was great, the store was clean, waiting area fantastic, Ben was very nice, and kept me updated. fantastic, Ben was very nice, and kept me updated. More

Jeep Wave Program. No courtesy vehicle provided. Changed unnecessary settings in vehicle. Did not reset oil counter upon completion. Service staff was rude and unprofes No courtesy vehicle provided. Changed unnecessary settings in vehicle. Did not reset oil counter upon completion. Service staff was rude and unprofessional. Did not respect appointment and was told it was first come first serve. More

Everything was completely average and what you’d expect from a car service appointment. The timing for both the actual car servicing and the shuttle were longer than communicated, and there was no sense of from a car service appointment. The timing for both the actual car servicing and the shuttle were longer than communicated, and there was no sense of urgency to get back on track. I got a text saying my shuttle had arrived, then a minute later I got a call saying he was just leaving the dealership. There was trash in the shuttle car. The passenger seat in my car was laid completely flat when I got the car back. The only aspect of the appointment that I would rate as good service was that Tony came back to my car with me to make sure the issue was fixed. If you’re asking to be rated for 5 star/above and beyond service then you should probably try to provide great service instead of average. More

I was able to get an appointment to bring my truck in for service within a couple days of making a phone call service within a couple days of making a phone call More

Quicklube, scheduler, and crew, super friendly and professional That’s the reason I have been bringing my Jeep there for the last 18 years professional That’s the reason I have been bringing my Jeep there for the last 18 years More

Found the vehicle I wanted there. They had much more inventory compared to other nearby dealerships They had much more inventory compared to other nearby dealerships More

Ben was so professional and such a help. Everyone on the staff was amazing. Made me feel as though I was there only customer. Even though they were so busy. Thank you all again! Everyone on the staff was amazing. Made me feel as though I was there only customer. Even though they were so busy. Thank you all again! More