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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,782 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,782 reviews

October 17, 2024

Robert was very courteous and helpful, resolved issue as promised. I would recommend the service department More

by brian.bracken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Brian, for your kind words for Robert and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

October 17, 2024

while it took 5 days, Ben was extremely helpful and communicative. He was informative, polite, and a pleasure to work with. Gold start for Ben! More

by PDIFLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Oct 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

October 17, 2024

was pleased that my service took only 30 minutes. Also Ashton helped me get a discount on replacing my ski racks. Very satisfied More

by RAIDER_53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton, don't know last name...Sales
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Oct 18, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback. Great to hear you had a satisfactory visit at Lithia Chrysler Jeep of Reno with the ski rack service taking only 30 minutes.

October 17, 2024

Very knowledgeable, kind, caring, fast, funny, experts in their field, knew a lot about all the cars they had More

by COLINSALDANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton Baker
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Oct 17, 2024 -

Lithia Chrysler Jeep of Reno responded

That's the service we aim to provide at Lithia Chrysler Jeep of Reno. Thanks for sharing your thoughts.

October 17, 2024

I had a good experience everybody who helped was friendly and accommodating would recommend thank you More

by abrown3050
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay from sales 5 stars
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Oct 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words about Lithia Chrysler Jeep of Reno. It's great to know our team provided a friendly and accommodating experience.

October 16, 2024

Jay, Colby, and Steven were great. However, the process between sales and drawing up the contract took a lot of my time and was filled with ridiculous requests. They wanted a lot of in More

by KenD
Recommend Dealer
Yes
Employees Worked With
Jay
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Oct 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello Ken: Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 16, 2024

Brian Bowley was awesome as usual. First time working with Robert Black but he did a good job also. 6th new car from Lithia Jeep. More

by TSANDBORN1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bowley
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Oct 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the feedback. Lithia Chrysler Jeep of Reno is glad our team took good care of you, and we appreciate your continued support. Enjoy your new car!

October 16, 2024

Everyone is so helpful, and fast! I enjoy using them for all my service needs! More

by CARLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Lithia Chrysler Jeep of Reno responded

We're really grateful for your positive experience with Lithia Chrysler Jeep of Reno. Knowing that our team was efficient and helpful means a lot to us. Looking forward to helping with your service needs again.

October 16, 2024

I feel the dealership is average. . however Bob in the service center is as professional as they come. His attention to detail is very impressive, and his communication skills are out More

by davisltim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate the feedback on Bob's professionalism. If you have any concerns or suggestions regarding other services at Lithia Chrysler Jeep of Reno, please feel free to reach out.

October 16, 2024

Great service not a long wait . Everyone seem to be in good moods explained what I should have done to my jeep. More

by sherryzaehringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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Oct 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We're pleased to hear about your positive experience. Take care!

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