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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,774 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,774 reviews

October 23, 2024

The last few visits for service have been fabulous. Service certainly has improved the last couple years & your service guys have been awesome! Service has been fast, pleasant, lots of smiles, courtesy More

by lhoppe57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the techs name on this last visit, but he was so pleasant and so nice. It made Service a pleasure.
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Oct 23, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

October 23, 2024

Fernando did a great job and starting and helping me from start to finish. Finish More

by jimheydorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Oct 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Jim, thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2024

Work was great But messing very important tools from my truck 🥴 that I use for my work More

by www.dd.chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben serves department
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your review. Can you please contact us at your earliest convenience? Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

October 22, 2024

Sold me a bad working jeep. However Tony has been great in getting some of issues fixed. Will NEVER recommend dealership. More

by JO2JOCC
Recommend Dealer
No
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. While we're disappointed that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience. Thank you for your time.

October 22, 2024

pleasent staff who knows their product. Sunday skeleton staff took all the time we needed and answered all out questions. Roman Gomez went above and beyond in helping our sections. More

by DD1545ANG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman, Gomez Sales Consultant
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Oct 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Roman and our team, and we look forward to working with you again.

October 22, 2024

Service department employees are always kind and very helpful. I arrived for my appointment and they got me right in. I appreciated that for a routine oil, change tire rotation they checked my filters as More

by KARENLANE95971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernado
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Oct 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Hi Karen: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

October 22, 2024

Service was on-time, correct and completed in a timely manner. They even washed it for me. Which, by the way, is not always the case, much appreciated when they have the staff. More

by SPREHNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerod
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Oct 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

October 22, 2024

Mike was very professional and helpful. Service was completed as promised an as quoted. However repairs are EXPENSIVE. More

by 1sillycel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Oct 23, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

October 22, 2024

Nice friendly clean new. Great experience with the team in reno, lithia is a great company as well More

by No thank you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben owings
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Oct 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2024

Customer service was great. Robert was very helpful. He gave you a quote and that was the price. More

by BobbySandeffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business, Bobby, and hope to see you again soon!

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