Lithia Chrysler Jeep of Reno

Great care I am thankful for the honesty and care I get when working with Charlie. Scheduled an oil change, dropped it off, picked it up without complications. I am thankful for the honesty and care I get when working with Charlie. Scheduled an oil change, dropped it off, picked it up without complications. More

Diagnosis of chirping. One full day for a diagnosis seems to be too long. However, I don't know how many cars were ahead of my jeep. Received quote for repairs.......over One full day for a diagnosis seems to be too long. However, I don't know how many cars were ahead of my jeep. Received quote for repairs.......over $600.00........ Water pump issue. More

Super My husband surprised me with a brand new 2015 jeep. Everyone was so helpful including the service center employees. Neil A went over and above to assu My husband surprised me with a brand new 2015 jeep. Everyone was so helpful including the service center employees. Neil A went over and above to assure that I was totally surprised that special day. More

Took care of the customer Brought in the vehicle I wanted from another dealership, and then managed to provide the upgrades I desired to make all the family happy with the deal Brought in the vehicle I wanted from another dealership, and then managed to provide the upgrades I desired to make all the family happy with the deal. More

Great Experience Jolene is AWESOME! She took the time to go over every detail with us. She even came out to our house to deliver the owners manual and extra key beca Jolene is AWESOME! She took the time to go over every detail with us. She even came out to our house to deliver the owners manual and extra key because the service department was closed when we bought our new jeep. We had an excellent experience! More

Best Sales Team! Yes, in September 2015 I just purchased like our 4th Jeep from Reno Jeeo, third jeep from Joe Green , the sales manager. Joe, Neil Anderson (our sales Yes, in September 2015 I just purchased like our 4th Jeep from Reno Jeeo, third jeep from Joe Green , the sales manager. Joe, Neil Anderson (our salesman) and Shawn Hammac (finance mgr) were all so awesome to work with. Joe knew exactly my situation, as well as exactly what I was looking for. And because I trust Joe and know he listens I gave him time.. When he had Neil contact me because they had just taken in exactly what Joe knew I was looking for it all came together. My transaction was not a simple one, and these three guys made it all happen. I'm so stoked about my new to me Grand Cherokee. It's beautiful & has everything I was looking for. Joe thanks for always listening, and for empowering your sales team to be the best they can for each and every customer. Definitely go see Joe Green if you are looking for a new or a new used car, he will hook you up and give you the best possible deal! He's a straight up guy! Thanks again! Trudy More

Service Chris Crammer was really helpful, My car keeps having problems, something to do with transmission. Its 2015 s200. However, Chris is always there to ca Chris Crammer was really helpful, My car keeps having problems, something to do with transmission. Its 2015 s200. However, Chris is always there to calm me down and get me a rental. More

Service desk. The guys at the service desk do a great job representing your dealership. They take a no nonsense approach to getting my jeep serviced. I always feel The guys at the service desk do a great job representing your dealership. They take a no nonsense approach to getting my jeep serviced. I always feel good about getting my service done there when I leave. More

Bamboozled! we are seniors on a fixed retirement income. we purchased a 2014 Jeep and then the next day I found the vehicle we bought on 2 different websites lis we are seniors on a fixed retirement income. we purchased a 2014 Jeep and then the next day I found the vehicle we bought on 2 different websites listed much lower than what they sold the vehicle to us for. More

You guys rock!! After an unpleasant experience from a "oil change" shop, I will only bring my Jeep here for it's oil changes. I always feel welcome and in good hands After an unpleasant experience from a "oil change" shop, I will only bring my Jeep here for it's oil changes. I always feel welcome and in good hands, and have always had my Jeep service needs taken care of with very positive results. Great dealership and fantastic customer service and service center!! More