Lithia Chrysler Jeep of Reno

Service oil change and smog It was great customer service my vehicle was in and out quickly. The service person I dealt with set me with an appointment the day before and checked It was great customer service my vehicle was in and out quickly. The service person I dealt with set me with an appointment the day before and checked on other items I asked about when I brought my car in. More

Quick Easy Service Really appreciated getting fit in for a recall on my jeep and having it completed in a timely manner. Had a horrible experience here about a year ago Really appreciated getting fit in for a recall on my jeep and having it completed in a timely manner. Had a horrible experience here about a year ago and can definitely tell things have turned around. Will definitely continue coming here. More

Purchase I just bought a brand new Jeep Grand Cherokee from Lithia Chrysler Jeep. Neil was very easy to work with. I had been in several times and spoken with I just bought a brand new Jeep Grand Cherokee from Lithia Chrysler Jeep. Neil was very easy to work with. I had been in several times and spoken with him. He knew I was not going to rush to buy something that was not exactly what I wanted. I made an appointment to see him Tuesday and happily walked out with a vehicle that we will have for many, many years to come. He was great to deal with. More

Service I bought a 2014 Ram 2500 in Oct 2014 from Don Weir's Reno Dodge (completely horrible buying experience). I had to take it back to the dealer several t I bought a 2014 Ram 2500 in Oct 2014 from Don Weir's Reno Dodge (completely horrible buying experience). I had to take it back to the dealer several times for recurring issues with the tire pressure sensor system. Reno Dodge could not get it right. They chipped the paint on my driver's door one of the five different times in six weeks that I had to drop the truck off for repairs. I will not return to Reno Dodge, or ever use their new dealership opening in Fernley, where I live. I had been taking my other Dodge vehicles to Lithia Chrysler Jeep of Reno for service for years, and I will continue to do so. The folks in the service department are always friendly and helpful, and the lifetime oil change program is certainly a great deal! More

Another Great Experience! The service team is simply the best!! They know what they are doing and they treat me right! When asked who takes car of my Jeeps, I proudly answe The service team is simply the best!! They know what they are doing and they treat me right! When asked who takes car of my Jeeps, I proudly answer Lithia Jeep of Reno is the place! Thanks Charlie and Jason! Chris More

First time buyer I walked in, and asked salesman TC what it would take to get into a particular vehicle. We looked around for a bit, then found the truck I ended up ch I walked in, and asked salesman TC what it would take to get into a particular vehicle. We looked around for a bit, then found the truck I ended up choosing. So far it runs and drives great! TC was able to answer all my questions, and help me through the process at a nice pace, without making it feel like he was rushing me through paperwork for a paycheck. I've worked at Lithia Chrysler Jeep of Reno for almost 2 years, and this experience really changed my views on the place for the better. It was a fun experience. More

problems concerning heat and A/C As usual Charlie Sebasian treated me great and knew what the problem was concerning my heating and A/C. Work was done in a very quick manner and rec As usual Charlie Sebasian treated me great and knew what the problem was concerning my heating and A/C. Work was done in a very quick manner and receive a call from Charlie. More

Great service and attention. Service writers were thorough and patient. I truly appreciate the courtesy car and its driver. Everyone there seemed invested in the performance of th Service writers were thorough and patient. I truly appreciate the courtesy car and its driver. Everyone there seemed invested in the performance of their duties. More

Prompt, courteous attention. Purchased lifetime oil changes on a 2004 PT Cruiser that now has less than 7,000 miles on it. Wife doesn't drive much so I will bring it in for the n Purchased lifetime oil changes on a 2004 PT Cruiser that now has less than 7,000 miles on it. Wife doesn't drive much so I will bring it in for the next 10 years for sure. More

Great service personnel; out of date facility Bob Pearce in particular has been excellent here. This entire facility is in DIRE need of updating. Follow Dolan Lexus' recent new build as an example Bob Pearce in particular has been excellent here. This entire facility is in DIRE need of updating. Follow Dolan Lexus' recent new build as an example of staying relevant. Both the sales and service facility are small and crowded. As much as I have confidence leaving my car here for servicing, it would be nice if Lithia made an investment in itself on behalf of its' customer base. These are really tired buildings, with outdated and disconnected (from other parts of the dealership) waiting areas. Make your facility shine like your service personnal shine. More