Lithia Chrysler Jeep of Reno

Great Customer Service We had a good buying experience and continue to have great service experiences with this dealership. Nick was especially good when we dropped off the We had a good buying experience and continue to have great service experiences with this dealership. Nick was especially good when we dropped off the car. Very pleasant and knowledgeable. More

Good Experience So Far I felt that I was being told the truth and actually trusted what Your car salesman (Robert Black) was conveying to me. I told him what I was looking I felt that I was being told the truth and actually trusted what Your car salesman (Robert Black) was conveying to me. I told him what I was looking at and he expressed what he could do and we came to a agreement in a short time without all the running back a forth and game playing. He said he would take care of me if I needed anything and I believe him!! More

Thank you for outstanding work Charles Sebastian is the service representative that my wife and I have dealt with for both of our Jeeps. He has always done an outstanding job. Tha Charles Sebastian is the service representative that my wife and I have dealt with for both of our Jeeps. He has always done an outstanding job. Thank you! More

Oil change Even though I was just in for an oil change, Nick made me feel like I was his only customer. Even suggesting future services for my Jeep. That I will Even though I was just in for an oil change, Nick made me feel like I was his only customer. Even suggesting future services for my Jeep. That I will now, be coming in for. Thanks Nick.... More

Jeep maintenance Good prompt service, the staff is very friendly and polite. My appointment was @ 8 am and the maintenance was completed by 8:40 a.m. Good prompt service, the staff is very friendly and polite. My appointment was @ 8 am and the maintenance was completed by 8:40 a.m. More

Got a Car, but Not at the Right Price My fiance and I were looking for a car, simply browsing. The employees at this dealership were so frustratingly persistent, offering so many different My fiance and I were looking for a car, simply browsing. The employees at this dealership were so frustratingly persistent, offering so many different things in order for us to buy a vehicle after we told them no multiple times. The woman that was our salesperson looked so sad, like she was trying to get us to feel guilty and buy a car. Relentless begging to make a sale, it must've been a slow weekend. We did end up purchasing a vehicle, only to find out that they lied about the details of the vehicle and loan, which effects our credit scores. The vehicle we purchased was also more expensive than we were told, which was not explained to us during our visit. I wanted to take the car back immediately, but my fiancé convinced me not to. Never returning!! Do not let them hassle you like they did to us! More

Outstanding Service It’s great to have a service representative that remembers you even if you come in once ever 4-6 months. Nick is great, your company y needs more peop It’s great to have a service representative that remembers you even if you come in once ever 4-6 months. Nick is great, your company y needs more people with his work ethic. Once again Thank you. More

Service Nick was amazing to work with. I was in a hurry I have a busy schedule and he took amazing care of me and got me in and out quick. Thank You Nick Pee Nick was amazing to work with. I was in a hurry I have a busy schedule and he took amazing care of me and got me in and out quick. Thank You Nick Peele! More

Great servive Charles Sebastian takes great care of us when we bring our car in for service. He is always happy and friendly to see us each time. Charles Sebastian takes great care of us when we bring our car in for service. He is always happy and friendly to see us each time. More

Good Experience The oil change went as planned. The charge for tire rotation does seem odd, and I did not hear back regarding the unusual noises when going over bumps The oil change went as planned. The charge for tire rotation does seem odd, and I did not hear back regarding the unusual noises when going over bumps. More