Lithia Chrysler Jeep of Reno

Excellent job It took awhile as wife is quite picky and wanted exactly what she wanted. Daniel Dunham was our Sales Rep who worked with us for over a week before wi It took awhile as wife is quite picky and wanted exactly what she wanted. Daniel Dunham was our Sales Rep who worked with us for over a week before wife made a decision. The sale parts was easy and Dan got everything done before hand as far as paper work needed to process though F&I. Even though Dan had done an excellent job preparing the final documents we still waited over 45 minutes to see the F&I processer. After another 20-30 minutes we back in Dan's hands as he went the vehicles attributes with my wife. She is totally happy with vehicle except for one thing- no one told her that it NO CD player in it and her trade-in had a 6 CD Changer that she enjoyed. She is still happy and even purchased some exterior add-on that I have install of course. More

Great service department, fast and efficient. Great service friendly employees, in service and also in sales. My car was ready on time, clean and very satisfactory. I've recommended your service Great service friendly employees, in service and also in sales. My car was ready on time, clean and very satisfactory. I've recommended your service dept to a friend that was getting ripped off at another repair shop, she was very satisfied. Thank you Sharon Machado More

GREAT I worked with jolene !!! The best Had serveral bad experience at Carson Jeep very intimdating rude etc I was so happy to have such a graet honest per I worked with jolene !!! The best Had serveral bad experience at Carson Jeep very intimdating rude etc I was so happy to have such a graet honest person !!!!! More

Great experience at the Jeep store I brought my sports car in for a service and to get the serpentine belt replaced. My bill matched the estimate and the work was done in a timely manne I brought my sports car in for a service and to get the serpentine belt replaced. My bill matched the estimate and the work was done in a timely manner. The staff was friendly and professional. Great job. More

Very good. Everyone was friendly and helpful. There was just one thing or two.They told me the trade in of both of my cars will be $7000.00 and the manufacturer rebate is $3000.00 but it came ou There was just one thing or two.They told me the trade in of both of my cars will be $7000.00 and the manufacturer rebate is $3000.00 but it came out the trade was only $6,000.00 and the rebate was only $2,000.00. I didn't catch that when I signed the papers. Only the following Saturday when I picked up the paperwork that I noticed it. So I'm not really very happy about it. Otherwise everybody was really friendly and nice. Neil Anderson helped me with all the things out of my old car and put it in the box. More

very good Everyone was very friendly and gave good service and advice. Robert was very helpful by retrieving some things that I forgot to take out of my car and Everyone was very friendly and gave good service and advice. Robert was very helpful by retrieving some things that I forgot to take out of my car and Ken worked very hard to get me the best interest rate. More

Great Experience! I had a great experience looking for, testing, and purchasing my new 2016 Jeep Rubicon! Neil Anderson was my Sales Associate. He was extremely frien I had a great experience looking for, testing, and purchasing my new 2016 Jeep Rubicon! Neil Anderson was my Sales Associate. He was extremely friendly, knowledgeable and trustworthy. Neil made me (and my girls) feel welcome, and appeared equally as excited throughout the overall experience. I would recommend Neil to others who are in the market for a new Jeep/vehicle. Great job!! More

Knew what I wanted I contacted the dealership by email when I saw they received my dream upgrade as a trade in. I'm a very difficult client having purchased 5 cars in te I contacted the dealership by email when I saw they received my dream upgrade as a trade in. I'm a very difficult client having purchased 5 cars in ten years. I knew my numbers, and was adamant about not budging. Ferric was professional, efficient and thorough. At the end, he was able to negotiate an extremely fair deal, and obtain a very happy client. If you want follow up service after the deal, Derric is again the man. Having left my costly sunglasses in my trade in car, a week realizing this, Derric found them and got them back to me. One of the easiest deals I have ever done. More

Excellent service What can I say, everything went very smoothly. Love my Hemi! They found and corrected issues in a timely and cost effective manner. Will return for fu What can I say, everything went very smoothly. Love my Hemi! They found and corrected issues in a timely and cost effective manner. Will return for future work More

Ram truck service Ram trucks are awesome, but the service department at Reno Dodge is horrible. Hoping for something better, I scheduled an appointment with Lithia Jee Ram trucks are awesome, but the service department at Reno Dodge is horrible. Hoping for something better, I scheduled an appointment with Lithia Jeep of Reno to fix a check engine light that Reno Dodge could not seem to address in 3 previous appointments. At my first appointment with Lithia, I worked with Charlie Sebastian to get the issue fixed, and now he's my go-to contact for all of the service on my truck. He is, far and away, the best service coordinator I've ever dealt with. More